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Audi Grapevine

Grapevine, TX

4.7
1,093 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,093 reviews

September 22, 2024

Fully impressed with the way Keith handled everything from following up the part which had to be back ordered to replacing it. 5 stars for dealing with him. More

by Raghu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 28, 2024 -

Audi Grapevine responded

Hi Raghu, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. Please don't hesitate to reach out if there's anything additional we can do for you.

September 20, 2024

Worked with the Audi rep, David. He went above and beyond in keeping me informed on the status of the work in my car and made suggestions when necessary. Thank you, David. More

by Leonita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Sep 21, 2024 -

Audi Grapevine responded

Hi Leonita, we are very happy David could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 20, 2024

Audi Grapevine has exceptional service and helped me to purchase my dream car for my 50th Birthday. Everyone was great and attentive. Definitely a customer for life! More

by Yolanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian
Sep 22, 2024 -

Audi Grapevine responded

Hi Yolanda, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 19, 2024

They are always helpful and nice. And They care about their service and how they treat their customers More

by taress801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Pitts
Sep 21, 2024 -

Audi Grapevine responded

We are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

September 17, 2024

Quick easy and knowledgeable. They were very prompt. Even washed the car and made it look like it was showroom ready More

by Cisneros8506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Pitts
Sep 20, 2024 -

Audi Grapevine responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2024

Audo of Grapevine has reputable service assistants, they seem generally honest and knowledgeable about the repairs being done, I appreciate that when you're facing costly repairs, thank you More

by Rodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 15, 2024 -

Audi Grapevine responded

Hi Rodney, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Grapevine! We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2024

Excellent customer service from both the sales and service departments. I would highly recommend both. Specifically Luis from Sales and Kelvin in Service. They both went above and beyond to deliver gr More

by fwnba15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, Kelvin, Luis
Sep 15, 2024 -

Audi Grapevine responded

Hi, thank you for your kind review; we are happy to pass along your comments to Luis and Kelvin here at Audi Grapevine! We are always more than happy to assist you if anything else comes up. Take care!

September 10, 2024

It was great working with Anthony! I was out within 2 hours than expected more time of wait. More

by Adla Pradeep Kumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 13, 2024 -

Audi Grapevine responded

Hi Adla, thank you for your kind review; we are happy to pass along your comments to the Anthony here at Audi Grapevine! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 08, 2024

World class customer service from David Fleming whenever one of my cars needs service. My car was ready, washed and AC running when David met me at the car after just flying in from a long trip! I truly app More

by Mark Buscher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fleming - the best employee you have!
Sep 09, 2024 -

Audi Grapevine responded

Hi Mark, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

September 08, 2024

I just want to say the service was absolutely fantastic, that’s why I shop with Audi and will always do business there! More

by Solo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 09, 2024 -

Audi Grapevine responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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