Audi Grapevine

Excellent service and best service representative. They explain everything and timely update you the status They explain everything and timely update you the status More

Knowledgeable and puts the customer first. Very fair and pleasure to do business with. Would go again Very fair and pleasure to do business with. Would go again More

I recently had the pleasure of visiting your showroom without an appointment due to an issue with my Audi Q5 (2012). Despite this, I was promptly assisted by Keith, who went above and beyond to ensure th without an appointment due to an issue with my Audi Q5 (2012). Despite this, I was promptly assisted by Keith, who went above and beyond to ensure that my concerns were addressed efficiently. I had just moved to Houston and needed to return by the end of the day, and Keith's exceptional service and timely communication made it possible. He provided me with all the necessary information to make the best decision and even followed up to ensure I made it back to Houston safely. Thank you, Keith, and the entire team, for such a positive experience. It's this level of care that makes all the difference! More

Good, quick and reliable service. Parts and labor were covered by the extended warranty that I bought when I got the car. Parts and labor were covered by the extended warranty that I bought when I got the car. More

Great customer service! Came in same day to receive oil change! Will def be back again! Came in same day to receive oil change! Will def be back again! More

Audi Grapevine is always courteous and prompt. They provide transportation home and pick you up on time when your car is ready. They are always courteous and prompt. They provide transportation home and pick you up on time when your car is ready. They are always courteous and prompt. More

Great experience! Jeff was very helpful and patient. Sean in finance was well informed and also helpful! Jeff was very helpful and patient. Sean in finance was well informed and also helpful! More

I will recommend Luis Melendez to anyone. He went above and beyond when I bought the cars. He got ice creams for my kids while we were waiting for the paperwork. It was a very smooth process He went above and beyond when I bought the cars. He got ice creams for my kids while we were waiting for the paperwork. It was a very smooth process. More

Fully impressed with the way Keith handled everything from following up the part which had to be back ordered to replacing it. 5 stars for dealing with him. from following up the part which had to be back ordered to replacing it. 5 stars for dealing with him. More