Audi Grapevine

This dealership seems not to have enough loaner vehicles even for major repairs that require several days for completion. even for major repairs that require several days for completion. More

Great service. Nice communication, friendly and respectful. Business was handled appropriately! Thanks for the work, it’s much appreciated! Nice communication, friendly and respectful. Business was handled appropriately! Thanks for the work, it’s much appreciated! More

Always friendly, efficient to take care of car and to help us get transportation home since we have one car. help us get transportation home since we have one car. More

Amazing customer service and all around experience every time I visit. Quick service turnaround time. time I visit. Quick service turnaround time. More

This dealership has provided excellent service since I purchased my vehicle. Steven was very helpful and went over everything a out the car. purchased my vehicle. Steven was very helpful and went over everything a out the car. More

I was a walk-in yesterday—I had caught a nail in my tire and wanted to take care of it quickly. Keith Pitts got me checked-in and kept me informed during the entire process! He was also very helpful in expl and wanted to take care of it quickly. Keith Pitts got me checked-in and kept me informed during the entire process! He was also very helpful in explaining my “tire package” and then informed me of how I could have my car inspected now instead of having to wait until sometime in September—No one has ever done that! I also had a visit with my sales person, Shaun Wangen. He actually had heard I was in the building, came by and checked-in with me regarding my lease renewal options. He briefly went over the option plans, highlighting different scenarios I could consider related to my situation—with no pressure!! Riley had also been a person who has been helpful staying in touch with follow-up texts/emails letting me know of upcoming deals. In all, I was well taken care of yesterday! More

Professional reps with gods follow up on repair needs. Timely repairs on time and completed on time Timely repairs on time and completed on time More

One of the best experiences I have ever had at a dealership… Keith was especially professional and an excellent listener. (keep this guy) The entire crew made it clear that this dealership understa dealership… Keith was especially professional and an excellent listener. (keep this guy) The entire crew made it clear that this dealership understands what customer satisfaction means. Really nice job!! More

David is awesome and always goes above and beyond to serve our needs. Work was done on time. serve our needs. Work was done on time. More

Enjoyed the service experience. Received vehicle promptly at the promised time. Everyone was very courteous, helpful. Received vehicle promptly at the promised time. Everyone was very courteous, helpful. More