Audi Grapevine
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 1,092 reviews
We have had both of our cars in for service recently and have been taken care of by two excellent service managers, Keith and Julian. They’re thoughtful and kind. Both of them go out of their way for their have been taken care of by two excellent service managers, Keith and Julian. They’re thoughtful and kind. Both of them go out of their way for their customers and make sure that they always know what is going on with their vehicles throughout the process. More
Fast service, professional staff, and convenient payment options. I also loved the fact that my car was always washed and vacuumed after the service. options. I also loved the fact that my car was always washed and vacuumed after the service. More
This service department takes good care of their customers . I initially took my car in for AC problems and elected to have the 80 K service done as well. The car was out longer than I expected , bu customers . I initially took my car in for AC problems and elected to have the 80 K service done as well. The car was out longer than I expected , but The service department strived to make the best of everything. They pay close attention to even the smallest detail of things to ensure that everything is Satisfactory. They listen to your problems and provide a solution. More
Kelvin was warm, professional and effective in solving my problem. I felt confident that I was in competent hands and that his plan for my issue was effective and successful with ease. problem. I felt confident that I was in competent hands and that his plan for my issue was effective and successful with ease. More
My service advisor. Keith was very informative and kept me posted on all that was going on with my car and even price checked the new tires for me. I appreciate his extr Keith was very informative and kept me posted on all that was going on with my car and even price checked the new tires for me. I appreciate his extra effort and honesty. More