Back

Audi Grapevine

Grapevine, TX

4.7
1,092 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

Directions

By Type

Showing 1,092 reviews

October 26, 2024

We have had both of our cars in for service recently and have been taken care of by two excellent service managers, Keith and Julian. They’re thoughtful and kind. Both of them go out of their way for their More

by seanpbogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian, Keith
Oct 27, 2024 -

Audi Grapevine responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2024

Fast service, professional staff, and convenient payment options. I also loved the fact that my car was always washed and vacuumed after the service. More

by Jtduong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaela
Oct 26, 2024 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2024

This service department takes good care of their customers . I initially took my car in for AC problems and elected to have the 80 K service done as well. The car was out longer than I expected , bu More

by Jdixon13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fleming
Oct 25, 2024 -

Audi Grapevine responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2024

Great team, great atmosphere, and great service! Well done! Running out of words to say! More

by Jimfritzel10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Butler
Oct 25, 2024 -

Audi Grapevine responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 22, 2024

Professional staff and very customer focused. The dealership has embraced state of the art technology which makes transactions much easier. More

by Fjrossi02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fleming
Oct 25, 2024 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

Kelvin was warm, professional and effective in solving my problem. I felt confident that I was in competent hands and that his plan for my issue was effective and successful with ease. More

by bert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin
Oct 19, 2024 -

Audi Grapevine responded

Hello Bert, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2024

Anthony Butler is super helpful and friendly. He mad sure I was in & out ASAP! More

by anthony.holeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Butler
Oct 19, 2024 -

Audi Grapevine responded

Hi, thanks for your praise and kind comments about Anthony. Please don't hesitate to reach out to us if there's anything more we can do!

October 16, 2024

My service advisor. Keith was very informative and kept me posted on all that was going on with my car and even price checked the new tires for me. I appreciate his extr More

by Karmmcclain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Oct 19, 2024 -

Audi Grapevine responded

Hi, we're happy you found Keith to be so supportive during your experience here at Audi Grapevine. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2024

My first time here for a oil change and service was amazing staff was helpful Clean and friendly environment More

by Jordan.rissa23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Oct 18, 2024 -

Audi Grapevine responded

Hi Jordan, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2024

Fabián and Justin are great, it was a no hassle process there, will definitely use them in the future! More

by rozzy28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian and Justin
Oct 17, 2024 -

Audi Grapevine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Grapevine! We look forward to your next visit! Take care!

...
6
...