Audi Grapevine

Amazing communication. They make you feel like you’re their only customer no matter how busy they might be. I have the best service manager in Bill. They make you feel like you’re their only customer no matter how busy they might be. I have the best service manager in Bill. More

Great experience from start to finish. And help with follow up questions post sale. The salesman Alex and Dax on the financial side were both awesome - helpful, responsive, not too pushy. And help with follow up questions post sale. The salesman Alex and Dax on the financial side were both awesome - helpful, responsive, not too pushy. All round great experience. Thanks. More

They won’t give me the keys I was promised at purchase. I like the car, I had a positive experience during the buying process, but they only had one set of keys. I was promised a second set within a week… I like the car, I had a positive experience during the buying process, but they only had one set of keys. I was promised a second set within a week… no I’m gettin the runaround. Next step is BBB. More

Service was quick and easy! I called for an appointment and got one the same day! Try were responsive and friendly! I called for an appointment and got one the same day! Try were responsive and friendly! More

Everyone takes their time to listen to you as a costumer and they excel in their customer service! Thank you for everything that you do! and they excel in their customer service! Thank you for everything that you do! More

I have had nothing but great experiences at Audi Grapevine. Jeff was awesome. This is my second E-tron and I love it. Grapevine. Jeff was awesome. This is my second E-tron and I love it. More

Today’s service was amazing. It was in time and precisely. I feel like a have a brand new car. Thanks! It was in time and precisely. I feel like a have a brand new car. Thanks! More

Friendly, professional and prompt service. Only negative is getting a loaner car can sometimes be a challenge Only negative is getting a loaner car can sometimes be a challenge More

I have been very happy with the high level of service I have received from this dealership’s service department. This most recent time I had a fender bender and was concerned about the battery on my electr have received from this dealership’s service department. This most recent time I had a fender bender and was concerned about the battery on my electric vehicle. They were able to get my battery evaluated the next morning. Kelvin and Chris were very helpful in getting it set up and Jonathan evaluated my vehicle. He is by far and away the best Audi technician I have worked with and is the reason I come from out of town to have my vehicle worked on here. He is very knowledgeable and explains everything clearly. The whole team really takes care of my vehicle and my parents’ Audi when they come too. They all give Audi a good name. More

Great service and better people…thank you Keith. Love getting my car washed. We couldn’t stay and wait for the car to be serviced, and even though I know they were busy someone graciously drove us h Love getting my car washed. We couldn’t stay and wait for the car to be serviced, and even though I know they were busy someone graciously drove us home and then brought us our car. That is wonderful customer service. Again, thanks Keith for doing that for us. I can buy a car anywhere, but service like at Grapevine Audi is what seals the deal for me. More