Audi Grapevine
Grapevine, TX
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Great customer experience. The car was ready when promised and all issues were taking care of. The loaner car was fine. All around good experience, promised and all issues were taking care of. The loaner car was fine. All around good experience, More
Of course Audi owners want their cars maintained to the highest standards, as they always are at Audi Grapevine, but the warm greeting, friendly assistance and high degree of confidence earned by all we co highest standards, as they always are at Audi Grapevine, but the warm greeting, friendly assistance and high degree of confidence earned by all we contact cannot be appreciated enough. In my case, Vernon Burns is my advisor and I could not hope for a better one. Thanks as always!! More
First time to have car serviced at the dealership. Very friendly and kept in communication with me. Wait time went faster then expected. Very pleased. friendly and kept in communication with me. Wait time went faster then expected. Very pleased. More
First time visiting this dealership for Service on an older S8 I had just bought. Was impressed by the prompt attention, onsite waiting area, text-for-status availability, and overall quality of service older S8 I had just bought. Was impressed by the prompt attention, onsite waiting area, text-for-status availability, and overall quality of service/inspection required. More
Great people at Grapevine Audi. We easy to work with and a fair very fair deal made. Fast and courteous throughout. Definitely would recommend this dealership. and a fair very fair deal made. Fast and courteous throughout. Definitely would recommend this dealership. More
They have very few loaners available, and could care less about their customer. I took my car in for some warranty work on my one and only day off and all they would do is give me an Uber ride home so my who about their customer. I took my car in for some warranty work on my one and only day off and all they would do is give me an Uber ride home so my whole day was wasted. They either need to add more loaners or partner with a car rental company so that their customers have options More
Great assistance and professionalism from Vernon. The whole process was thorough and my ride is better after the brake flush. Thanks to the team at Audi Grapevine! whole process was thorough and my ride is better after the brake flush. Thanks to the team at Audi Grapevine! More
Alex and the team at audi grapevine were thorough and fair. got me in the car I wanted quickly and no hassles . was my 3rd car with them and not the last fair. got me in the car I wanted quickly and no hassles . was my 3rd car with them and not the last More