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Audi Grapevine

Grapevine, TX

4.7
1,060 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,060 reviews

October 22, 2021

I am always treated well and I always get great service when I come in. Thank you! More

by sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee and Vernon
Oct 26, 2021 -

Audi Grapevine responded

Thank you, Sandra, for your kind words! We thank you for your business and look forward to your next visit!

October 22, 2021

I purchased my car from Audi Grapevine and had one of the more pleasant buyer experiences that I can remember. I didn’t spend hours haggling over price. We just got down to business and completed the deal. I More

by carlthom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris from service
Oct 26, 2021 -

Audi Grapevine responded

Thank you, Carlthom, for your kind words! We are thrilled that you had such a great car buying experience here with us! We thank you for your business and look forward to your next visit!

October 21, 2021

Had an issue with my car and Shannon was able to get me squeezed in and thank goodness there was way more wrong than what the car was showing. Very much appreciate him! More

by svanrensburg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Oct 22, 2021 -

Audi Grapevine responded

Thank you for your kind words for Shannon! We thank you for your business and look forward to your next visit!

October 21, 2021

Vernon was incredible and quickly helped with a late afternoon battery issue. He answered a bunch of questions that I had and made recommendations on how to prevent a further issue and future needed ma More

by awegfahrt2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon
Oct 22, 2021 -

Audi Grapevine responded

Thank you for your kind words for Vernon! We thank you for your business and look forward to your next visit!

October 21, 2021

They have been efficient and professional in all of my interactions with them for the past years More

by Chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon
Oct 22, 2021 -

Audi Grapevine responded

Thank you, Chuck, for your kind words! We thank you for your continued business and look forward to your next visit!

October 20, 2021

Always been a pleasure servicing my car here. Joel Gogue service rep provide great service More

by Simon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Gogue
Oct 20, 2021 -

Audi Grapevine responded

Thank you Simon! We are thrilled that Joel and our team provided you with the best experience! We thank you for your continued business!

October 20, 2021

Good experience overall and the service representative, Erik was very helpful. No real issues but the fact that they have differing Audi service plans that were not explained before this visit was "intere More

by Skott H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hernandez
Oct 20, 2021 -

Audi Grapevine responded

Thank you for your feedback Skott. We are glad to hear Erik provided you with a good service experience. Please let us know if there is anything we can assist you with in the future!

October 19, 2021

They are ready to sell or lease; after that, service is not stellar. Pushback on everything. We signed up for bumper to bumper extended lease coverage and EVERY SINGLE TIME I went in, they had to hunt f More

by bjbd831
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
October 16, 2021

The service department is top notch. Friendly, knowledgeable and helpful staff. Waiting area is super comfortable and pleasant. More

by joebloe144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel
Oct 19, 2021 -

Audi Grapevine responded

Thank you, Joel, for your kind words for our staff! We thank you for your business and look forward to your next visit!

October 16, 2021

Bill was very helpful and made the entire experience a great one. Great people/service More

by JST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Oct 19, 2021 -

Audi Grapevine responded

Thank you for your kind words for Bill! We thank you for your business and look forward to your next visit!

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