Audi Grapevine
Grapevine, TX
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I’ve used Grapevine Audi in the past for repairs on my Q5. In that instance, I was disappointed about the time it took to repair versus the cost of labor for that repair. The cost was way more than my exp Q5. In that instance, I was disappointed about the time it took to repair versus the cost of labor for that repair. The cost was way more than my expectations. This time, however, was the other end of the cost vs. expectation spectrum. Extensive evaluation of some noises must’ve taken significant time to troubleshoot. Given the age of the car and the estimated cost for all repairs, (around $10,000), I passed on having those repairs done. Although I fully expected to pay for that diagnostic evaluation, to my my delight, I was not charged for that diagnostic evaluation. Zero. Nada. Zilch. By all rights, I would have expected a couple hundred dollars worth of charges for that diagnostic alone. In my eyes, Grapevine Audi has rehabilitated themselves, and, going forward, I feel a renewed confidence in their service department. More
Great service from Renee! Following my appointment, I was greeted and registered for service quickly. Service completed quickly and on my way again with text updates. was greeted and registered for service quickly. Service completed quickly and on my way again with text updates. More
I had excellent service for my repair and Vernon solved my problem and had me on my way as quickly as he could. I recommend Audi Grapevine and Vernon. my problem and had me on my way as quickly as he could. I recommend Audi Grapevine and Vernon. More