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Audi Grapevine

Grapevine, TX

4.7
1,060 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,060 reviews

November 29, 2021

Cris, my service advisor consistently makes sure outcomes regarding service go as planned, even when barriers are present. I'd explained details of an experience I'd had that was unbecoming of the dealersh More

by Kellisimms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris Zamora
Nov 30, 2021 -

Audi Grapevine responded

Thank you, Kelli, for your kind words for Cris! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!

November 26, 2021

Julieanne does a great job. She is very friendly and thorough. I will continue to use this dealership. More

by taxman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julieanne
Nov 30, 2021 -

Audi Grapevine responded

Thank you for your kind words for Julieanne! We thank you for your business and look forward to your next visit!

November 26, 2021

Great sales experience all the way from internet, floor salesman, finance dept., and showing me the details of how the media system works. More

by janbichler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey, Syed,
Nov 30, 2021 -

Audi Grapevine responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

November 25, 2021

Fantastic service. Kevin is an awesome advisor. Super helpful and will take great care of you. More

by marcial.lapp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzgerald
Nov 30, 2021 -

Audi Grapevine responded

Thank you, Marcial, for your kind words for Kevin! We thank you for your business and look forward to your next visit!

November 24, 2021

Took good care of my vehicle. Gave me some discount on the service. Service Advisor Joel is really good. More

by Madalaskb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel
Nov 30, 2021 -

Audi Grapevine responded

Thank you for your kind words for Joel! We thank you for your business and look forward to your next visit!

November 23, 2021

Brought car in for ROUTINE maintenance with a 10 AM appointment, car not finished until 6 PM. I waited for hours for my car to be completed. Service department was overbooked and acted like this was no More

by Ejred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rene
November 15, 2021

My can was evaluated and repaired in 24 hours, that is unheard of now a days. Joel was easy to work with A+++ More

by joe67ss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel
Nov 16, 2021 -

Audi Grapevine responded

Thank you, Joe, for your kind words for Joel! We thank you for your business and look forward to your next visit!

November 15, 2021

Service was awesome and done in a timely manner. Kept me updated throughout the process as well! More

by JJWILSON08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Laurel
Nov 16, 2021 -

Audi Grapevine responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

November 11, 2021

Everyone we worked with were very professional. Had an awesome experience from start to finish. More

by Colleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis, Shannon
Nov 12, 2021 -

Audi Grapevine responded

Thank you, Colleen, for your kind words! We thank you for your business and look forward to your next visit!

November 10, 2021

I appreciated working with everyone I encountered. Alex, Justin, Syed, and Sean were all terrific gentlemen to work with throughout the entire process! More

by Sylvanna Sanders
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Alex Syed and Sean
Nov 11, 2021 -

Audi Grapevine responded

Thank you, Sylvanna, for your kind words for our staff! We thank you for your business and look forward to your next visit!

Nov 11, 2021 -

Sylvanna Sanders responded

You are most welcome and I’m telling everyone I know to come see y’all to purchase their next vehicle! Wishing everyone a happy Thanksgiving!🍁

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