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Audi Grapevine

Grapevine, TX

4.7
1,059 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,059 reviews

September 17, 2024

Quick easy and knowledgeable. They were very prompt. Even washed the car and made it look like it was showroom ready More

by Cisneros8506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Pitts
Sep 20, 2024 -

Audi Grapevine responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2024

Audo of Grapevine has reputable service assistants, they seem generally honest and knowledgeable about the repairs being done, I appreciate that when you're facing costly repairs, thank you More

by Rodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 15, 2024 -

Audi Grapevine responded

Hi Rodney, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Grapevine! We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2024

Excellent customer service from both the sales and service departments. I would highly recommend both. Specifically Luis from Sales and Kelvin in Service. They both went above and beyond to deliver gr More

by fwnba15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, Kelvin, Luis
Sep 15, 2024 -

Audi Grapevine responded

Hi, thank you for your kind review; we are happy to pass along your comments to Luis and Kelvin here at Audi Grapevine! We are always more than happy to assist you if anything else comes up. Take care!

September 10, 2024

It was great working with Anthony! I was out within 2 hours than expected more time of wait. More

by Adla Pradeep Kumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 13, 2024 -

Audi Grapevine responded

Hi Adla, thank you for your kind review; we are happy to pass along your comments to the Anthony here at Audi Grapevine! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 08, 2024

My service adviser was Mr. Kelvin. He was the absolute greatest. Prompt, very knowledgeable and courteous. More

by Jameeionj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin
Sep 10, 2024 -

Audi Grapevine responded

Hello, we're happy you found Kelvin to be so supportive during your experience here at Audi Grapevine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2024

World class customer service from David Fleming whenever one of my cars needs service. My car was ready, washed and AC running when David met me at the car after just flying in from a long trip! I truly app More

by Mark Buscher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fleming - the best employee you have!
Sep 09, 2024 -

Audi Grapevine responded

Hi Mark, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

September 08, 2024

I just want to say the service was absolutely fantastic, that’s why I shop with Audi and will always do business there! More

by Solo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 09, 2024 -

Audi Grapevine responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 07, 2024

We went to Audi grapevine to see about turning in our lease or getting another. Sal Murillo was very helpful, professional and courteous. He helped us pick out a beautiful 2024 q5 prestige. More

by garzarnr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Murillo
Sep 09, 2024 -

Audi Grapevine responded

Hi, we're happy you found Sal to be so supportive during your experience here at Audi Grapevine. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2024

Very impressive people and service from start to finish. Friendly, professional, informative and efficient. I Highly recommend Audi grapevine service More

by Kbvanslyke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Doud
Sep 09, 2024 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 06, 2024

Hard working and professional. Met all our expectations. We drove from Woodlands, Tx to test drive and purchase a ‘22 S5 convertible. More

by Bjd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Jean, Dax (finance)
Sep 09, 2024 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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