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Audi Grapevine

Grapevine, TX

4.7
1,092 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,092 reviews

November 09, 2024

Seamless service. The Service Advisor was very professional and courteous. The car wash was excellent in and out. More

by Cheena19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Philli
Nov 12, 2024 -

Audi Grapevine responded

Hi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2024

I had a fantastic experience with Keith Pitts at the dealership. He was incredibly helpful and patient throughout the process. Keith took the time to listen to all my concerns and thoughtfully answered More

by Aishwaria K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Pitts
Nov 11, 2024 -

Audi Grapevine responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 06, 2024

Service consultant went above and beyond to help me and my husband get where we needed to be while they were taking great care of my car! More

by fkoffield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Torres
Nov 09, 2024 -

Audi Grapevine responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2024

I just today bought a used BMW from Audi Grapevine. It was by no means the most expensive car on their lot...but I was treated as if it was. The staff were excellent, no pressure, answered all my que More

by jtrammell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey, Valeria, in sales. Jack in Finance.
November 05, 2024

This dealership has consistently provided excellent service. I especially like the video the technician provided to explain what the issue was and why a repair was necessary. Their communication was ve More

by gmh020920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaela Phillips
Nov 09, 2024 -

Audi Grapevine responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

October 31, 2024

Great staff and comfortable customer lounge. Car always comes out quick and clean. Thank tou More

by jpchaisson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Nov 02, 2024 -

Audi Grapevine responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

Professional service and good communication with the service department. Fast updates on the progress of maintenance. More

by F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Phan
Nov 02, 2024 -

Audi Grapevine responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2024

Car buying can be a nightmare and nerve wrecking experience but Chen made my car buying easy, relaxing and fast, explaining and answering everything I asked and needed to know. I would highly recomm More

by elizevanbeljon62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chen
Nov 02, 2024 -

Audi Grapevine responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 29, 2024

Luis was a great salesmen. He explained everything clearly and was not pushy at all. He worked with us and got us a good deal on the vehicle we traded in. More

by cozette_dyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 01, 2024 -

Audi Grapevine responded

Hello, we're happy you found Luis to be so supportive during your experience here at Audi Grapevine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2024

Great place to go and get the service done, helpful staff and knowledgeable technician to support you with your query More

by Bhupender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Nov 01, 2024 -

Audi Grapevine responded

Hi Bhupender, thank you for taking the time to let us know how we did. We hope you have a great day!

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