Audi Grapevine

The service department was quick to respond to my issue and customer service was amazing as usual. Thank you! and customer service was amazing as usual. Thank you! More

Ease of scheduling and convenience of pickup/dropoff. Quick turnaround. Clean car is an added plus. Quick turnaround. Clean car is an added plus. More

Vernon is a great guy. He is considerate and kept we well informed throughout the whole service. He is very experienced and helped me make decisions about what is necessary to do and what would be beneficial informed throughout the whole service. He is very experienced and helped me make decisions about what is necessary to do and what would be beneficial. More

Joel at Audi Grapevine is the awesomest and truly ROCKS! Joel always provide us with exceptional service even if we come across some last minute request. He take cares of every minute details whenever we dr Joel always provide us with exceptional service even if we come across some last minute request. He take cares of every minute details whenever we drop our Audi for Service and is always on top of it with consideration of our time. Joel truly delivers us the complete Audi experience and put faith in our right decision making to purchase our Audi from Audi Grapevine. Thanks Joel and Audi Grapevine. More

I was greeted upon arrival by Bill.He explained what I was greeted upon arrival by Bill. He explained what maintenance would be performed & my car was ready ahead schedule. Bill kept in good contact ove I was greeted upon arrival by Bill. He explained what maintenance would be performed & my car was ready ahead schedule. Bill kept in good contact overall was in & out in 1hour and a half. Excellent experience! More

Excellent service advisor Vernon Burns who provided outstanding Assistence while my Audi was undergoing service! The best! outstanding Assistence while my Audi was undergoing service! The best! More

Our Service Advisor, Rene, at Audi Grapevine has been top notch! He’s been helpful, honest and caring to our needs. We live a substantial distance from the dealership and he’s always willing to make the most notch! He’s been helpful, honest and caring to our needs. We live a substantial distance from the dealership and he’s always willing to make the most of our time so we don’t have to drive back and forth frequently. We recently went in for a weird noise coming from the engine compartment. Initially the vehicle wasn’t replicating the sound so Rene and the other service members spent time to try and recreate how everything was set to get it to make the noise and they did!! They quickly got the part and had it fixed in 1 day, again helping us not have to drive back and forth. I appreciate the honesty with the needs of the vehicle as maintenance can be expensive. We’ve had a great service experience and that will be why we continue to drive to Grapevine. More

My service advisor Rene is a double 5 STAR as was my previous advisor. The manager also makes you feel welcome as well as everyone working in the service department. We use all 3 of the Park Place dea previous advisor. The manager also makes you feel welcome as well as everyone working in the service department. We use all 3 of the Park Place dealership's. More

Rene was awesome. I had an unexpected repair and Rene and Chris took care of me. Chris took care of me. More

Joel is always on his game. Great service as always and can always depend on him to keep me updated can always depend on him to keep me updated More