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Audi Grapevine

Grapevine, TX

4.7
1,205 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,205 reviews

July 14, 2023

Went here for some car maintenance and I was so impressed with how quick and easy it was to get everything done. Vernon was so professional! He answered all my questions and made everything run smoothly! More

by laurenh10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon
Jul 19, 2023 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 14, 2023

Very nice environment and helpful staff. Although the service was expensive, I’m hopeful genuine Audi parts and repairs are lasting and best in class. More

by mnanasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon Burns
Jul 19, 2023 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 14, 2023

Staff is great. Glad i approached my salesperson as opposed to being "sharked" or shared. Alpine is super-knowledgable and seemed to have worked her way up the rank More

by Big Jon
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aspen Squyres
Jul 19, 2023 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 13, 2023

Absolutely AMAZING service. My sales lady Valerie was the best. She took care of all my needs and concerns. My finance guy was very efficient and friendly and had my best intere More

by pegues.j84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valerie
Aug 08, 2023 -

Audi Grapevine responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Valerie provided an amazing sales experience for you! Thank you for the Five Star review and your business!

July 13, 2023

Very professional and knowledgeable, great service. They go above and beyond to make sure the car is very well taken care of, very thorough complementary inspection. Strongly recommend! More

by Monica Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rutger Kesling
Aug 08, 2023 -

Audi Grapevine responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that our staff went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

July 12, 2023

Excellent service very helpful and only asked what I needed They thought it would take 2 days to fix the recall but was out that afternoon. More

by mcelvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris & Joel
Jul 15, 2023 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience.

July 12, 2023

Love this Audi dealership as they provide great customer service and they are efficient in their service. More

by Priya Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Laurel is the best
Jul 28, 2023 -

Audi Grapevine responded

We are so happy to read such a great review about Audi Grapevine!

July 11, 2023

I appreciate the extra attention to customer service and the pick up at the airport. More

by jlsfwtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David ?
Jul 15, 2023 -

Audi Grapevine responded

Thank you for being our customer, we appreciate your kind words!

July 11, 2023

The staff at Audi Grapevine was very helpful. Luis Melendez helped me to leave my car late Saturday afternoon for emergency repair. More

by Paulpinsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Melendez
Aug 08, 2023 -

Audi Grapevine responded

We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. It would be our pleasure to have the opportunity to assist you again.

Aug 09, 2023 -

Audi Grapevine responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Luis Melendez and our staff have provided a great service experience for you! Audi Grapevine appreciates your business and Five Star review and it would be our pleasure to have the opportunity to assist you again.

July 06, 2023

Great service from beginning to end. Every worker I came into contact with at this location was very helpful and attentive. More

by fwnba15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen and two others
Jul 11, 2023 -

Audi Grapevine responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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