Audi Grapevine
Grapevine, TX
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The service man was very efficient and friendly. The car was washed and cleaned when I picked it up and everything seemed to be fixed. The issue is covered under warranty, so I am happy! The car was washed and cleaned when I picked it up and everything seemed to be fixed. The issue is covered under warranty, so I am happy! More
There was a time in my fairly long relationship with Audi Grapevine when I gave glowing reviews and recommended them to everyone. Sadly, that time has passed. There are never loaner vehicles available. And a Grapevine when I gave glowing reviews and recommended them to everyone. Sadly, that time has passed. There are never loaner vehicles available. And any feedback or questions I’ve sent to dealer go unanswered/ignored. I leased a premium vehicle for a premium ownership experience. If I’d wanted to be ignored after the buy/lease, I could’ve saved a ton of money and gone domestic. I realize times have been challenging for last couple of years, but the complete lack of attention and care is unfortunate and sad. More
Grapevine Audi Service is remarkable. Rene Laurel is the ultimate service coordinator. He is genuinely dedicated to providing complete and exceptional service to the customer. I have dri Rene Laurel is the ultimate service coordinator. He is genuinely dedicated to providing complete and exceptional service to the customer. I have driven an Audi for over 20years and have chosen the Grapevine location and the previous location consistently. More