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Audi Grapevine

Grapevine, TX

4.7
1,060 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,060 reviews

May 04, 2022

The service man was very efficient and friendly. The car was washed and cleaned when I picked it up and everything seemed to be fixed. The issue is covered under warranty, so I am happy! More

by yesitsme
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rene
May 06, 2022 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 01, 2022

Took my RS3 in for service. service department A+++.. fix my car in a timely manner. More

by Sannguyen19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Laurel
May 03, 2022 -

Audi Grapevine responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!

April 28, 2022

There was a time in my fairly long relationship with Audi Grapevine when I gave glowing reviews and recommended them to everyone. Sadly, that time has passed. There are never loaner vehicles available. And a More

by Utfan65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NA
May 03, 2022 -

Audi Grapevine responded

Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Benson Chanthirath Aftersales Director bchanthirath@audigrapevine.com

April 28, 2022

I have always had great service at Audi Grapevine. Renee always takes great care of us! More

by drdanodavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee
Apr 29, 2022 -

Audi Grapevine responded

Thank you for your kind words for our staff, we appreciate it!

April 27, 2022

Respect of my time, talented techs. , fairly attentive to my automotive concerns and tmely status updates. More

by TM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johathan
Apr 28, 2022 -

Audi Grapevine responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

April 27, 2022

Great! Very easy transaction. Very helpful in making it a surprise for my daughter 16 birthday More

by Peytonbohnsack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun wangen
Apr 28, 2022 -

Audi Grapevine responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

April 23, 2022

Grapevine Audi Service is remarkable. Rene Laurel is the ultimate service coordinator. He is genuinely dedicated to providing complete and exceptional service to the customer. I have dri More

by Audi is the Best
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Laurel
Apr 25, 2022 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 23, 2022

Service went smoothly and was finished within the expected timeframe so all met my expectations. More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzgerald
Apr 25, 2022 -

Audi Grapevine responded

Thank you, Robert, for your kind words! We thank you for your business and look forward to your next visit!

April 22, 2022

Prompt efficient thorough and courteous service. Thank you Rene Laurel and the Tech who serviced my R8 More

by Paul K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Laurel
Apr 25, 2022 -

Audi Grapevine responded

Thank you for your kind words for our staff, we appreciate it!

April 21, 2022

Excellent service as always. Thank you for your help, Kevin. Your help is much appreciated! More

by LAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 22, 2022 -

Audi Grapevine responded

Thank you for your kind words for our staff, we appreciate it!

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