
Audi Grapevine
Grapevine, TX
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Service representative Vernon Burns accepted me driving in without an appointment after purchasing a used Audi for my son. He spent time orienting me to the vehicle. Vernon was very knowledgeable and patie in without an appointment after purchasing a used Audi for my son. He spent time orienting me to the vehicle. Vernon was very knowledgeable and patient. The subsequent service and inspection was done in a timely and professional manner. It was an excellent experience and I highly recommend this dealer’s service department. Well done. More
Great service tech in Vernon Burns! The best ever when I needed it most-my late husband’s birthday! I was emotional and impatient, he was compassionate and helpful. Not my best day, The best ever when I needed it most-my late husband’s birthday! I was emotional and impatient, he was compassionate and helpful. Not my best day, but he was a star! More
Outstanding, Honest, Easy to work with, Short drive by freeway from our home and had what e were looking for on their lot‼️‼️‼️ Had a previous bad experience with Audi Dallas, concerning a dishonest sa freeway from our home and had what e were looking for on their lot‼️‼️‼️ Had a previous bad experience with Audi Dallas, concerning a dishonest salesman‼️‼️ More
My experience at this dealership was excellent, Vernon Burns was especially helpful and kept me informed throughout the entire process of my vehicle's repair, and offered advice on on a game plan to get e Burns was especially helpful and kept me informed throughout the entire process of my vehicle's repair, and offered advice on on a game plan to get everything taken care of. Thanks Mr. Burns for all your assistance. Thanks, Mr. Williams More