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Audi Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.7
1,205 Reviews
Call Dealership (817) 354-2834
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1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,205 reviews

August 10, 2023

Great service tech very clean dealership friendly staff. maintance was great clean car delivered expectation meet More

by gtheaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Aug 23, 2023 -

Audi Grapevine responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 10, 2023

Vernon is awesome! !! He took excellent care of me and my car with great customer service and in a decent time frame. More

by ap1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon Burns III
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Sep 06, 2023 -

Audi Grapevine responded

We are thrilled that Vernon provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 09, 2023

Awesome service! ! Best customer service dealership in the country! They do the additional things for customers that separate them from good dealerships to what they More

by AJ.loll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel in service.
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Aug 12, 2023 -

Audi Grapevine responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 08, 2023

Service folks are very professional and knowledgeable. Excellent service delivery and you get your car clean and washed! More

by shridhar.krishnamurthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Aug 08, 2023 -

Audi Grapevine responded

Thank you for your Five-Star review, we will look forward to providing you with exceptional service in the future!

Aug 12, 2023 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 07, 2023

Very quick and efficient appointment I called Rene Laura at 9:00 am and he was able to fit me.in at 1:30 to check out a tire problem great service on such a short notice. More

by dgardner1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Laural
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Aug 08, 2023 -

Audi Grapevine responded

We were pleased to hear that we could provide a quick and efficient service. It was a pleasure to assist you!

Aug 12, 2023 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 07, 2023

Michael from service greeted me as soon as I pulled in knowing my situation. I will go back to him again. More

by jonathan.n.wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Aug 08, 2023 -

Audi Grapevine responded

We are very pleased to hear that we could provide you with an exceptional service experience! We value your business and look forward to the pleasure of serving you again in the future!

August 07, 2023

I walked in the dealership this morning with a flat tire and Steven took care of me and even went above and washed and vacuumed my Q3 after replacing the tire. More

by jsimons23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Aug 08, 2023 -

Audi Grapevine responded

We are thrilled to hear that you are pleased with the service provided by our service staff and it will always be our pleasure to service your vehicle.

Aug 12, 2023 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 05, 2023

Great service experience. Audi Care covered everything except the tire rotation. Survey waiting area was clean and allowed me a quite place to work. More

by venues.warmup.0s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon
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Aug 08, 2023 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business and we look forward to the opportunity to assist you again in the future!

August 04, 2023

For a dealership that prides itself for customer service, I was disappointed upon delivery of my Q7 after service. The windshield had to be removed for access to a part, and after it was replaced, the glass More

by jay.simpson65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon
Report | Print
August 03, 2023

Everyone was friendly, made the process as easy as possible and provided a great experience overall. More

by kfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pita
Report | Print
Aug 08, 2023 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business and we look forward to the opportunity to assist you again in the future!

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