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Audi Grapevine

Grapevine, TX

4.7
1,060 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,060 reviews

June 08, 2022

Outstanding and timely service. Rene was very responsive and accommodated my schedule to pull my service appointment forward a full day on last minute notice. Shuttle back/forth was More

by ehurley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Laurel
Jun 09, 2022 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

June 04, 2022

Good service and a friendly environment. I would come back to buy another vehicle from Grapevine Audi. More

by kathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed
Jun 06, 2022 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 01, 2022

Outstanding service. Shaun W helped us through out the process. Every visit at the dealership Shaun went above and beyond to not only answer our questions but also to mak More

by Rajesh
Recommend Dealer
Yes
Employees Worked With
Shaun along with Ricky general manger for sales.
Jun 01, 2022 -

Audi Grapevine responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

May 31, 2022

Joel G is a pleasure to work with and always make the service experience as smooth as possible. He is also an excellent advisor on the specifics and any options available. I will only work with Joel when More

by Paulmilo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Gogue
Jun 01, 2022 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 30, 2022

Service rep Rene Laurel is very good, very efficient, very professional, he deserves a raise. More

by Vrodist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Laurel
May 31, 2022 -

Audi Grapevine responded

Thank you for your kind words for Rene, we appreciate it!

May 26, 2022

Excellent customer service, very responsive, looking forward to buying another Audi from them. Is Grapevine the greatest Audi dealer of all time?,,,,they are definitely in the running. More

by Grimlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie, Jake, and finance
May 27, 2022 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 25, 2022

Service was excellent, Rene Laurel always takes good care of me. The dealership excepted responsibility for an issue and corrected it without question. That's rare these days. More

by Vrodist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Laurel
May 25, 2022 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 24, 2022

Wonderful service department. Service advisor, Renee, is professional, friendly, and very knowledgeable. I couldn’t be happier with my experience. More

by seweart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee
May 25, 2022 -

Audi Grapevine responded

Thank you for your kind words for our staff, we appreciate it!

May 23, 2022

My service advisor, Joseph B did a really, really great job. He was communicative, kind, and so quick. He really made me feel like I was his best customer! More

by alenamoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Brodrick
May 24, 2022 -

Audi Grapevine responded

Thank you for your kind words about Joseph! We are very happy to hear that we were able to provide you with an enjoyable experience!

May 23, 2022

Timely. Very personable. Listen to the client. Problem and cost was communicated prior to repair. More

by Shirleydonald11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
May 23, 2022 -

Shirleydonald11 responded

Wonderful service.

May 24, 2022 -

Audi Grapevine responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

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