Audi Grapevine

Dealer personnel are very friendly, the service advisor maintained communication with us and provide updates on our vehicle service. They provided a car loaner while they performed the service to our vehic maintained communication with us and provide updates on our vehicle service. They provided a car loaner while they performed the service to our vehicle. I definitely recommend this dealer. More

The service was fast and efficient. Received my car before the end of the weekend Received my car before the end of the weekend More

Sale associate was professional & courteous. Kept me updated as car was being fixed. Seamless check out experience. Thank you! Kept me updated as car was being fixed. Seamless check out experience. Thank you! More

The purchase process although lengthy was conducted over the internet. Communication was good. Upon delivery , the Sales rep Jeff was patient and thorough explaining the Audi connect system. He made the p the internet. Communication was good. Upon delivery , the Sales rep Jeff was patient and thorough explaining the Audi connect system. He made the purchase easy. Finance manager was quick and on point. We had a walk around of the car The car was detailed and looked good. I was an out of town buyer. On the way home the TPMS displayed an alarm of tire pressure loss. We found a Bucky’s and checked the tire pressure. The spec for the car is 45 lbs and they checked at 38,39 lbs. Seems like the pre delivery team missed checking the tires to spec. Slight inconvenience. Upon closer inspection, once I got home, there was detailing residue on the paint in a small area. It was very difficult to remove. I suspect some type of paint sealer, wax was left on too long and wouldn’t buff out. A slight inconvenience. This is my third Audi, this being an S5 Sportback. It is a looker and fun to dive. I would purchase again from Audi Grapvine. More

Kelvin is great! Always lets me know what’s going on with my car. Greets me as I pull up. No issues whatsoever so ever!! Always lets me know what’s going on with my car. Greets me as I pull up. No issues whatsoever so ever!! More

7hrs for an oil change is a bit long, but it was a Ferrari! Won’t wait next time! Ferrari! Won’t wait next time! More

Buying experience was incredible. World recommend to anyone. Service is a different story and the service area is worn and dilapidated World recommend to anyone. Service is a different story and the service area is worn and dilapidated More

Serviceman Larry is always attentive to my request and car needs. He goes above and beyond to elevate my experience as an Audi girl! car needs. He goes above and beyond to elevate my experience as an Audi girl! More

Anthony is fantastic ! ! and is always willing to go above and beyond in helping folks ! and is always willing to go above and beyond in helping folks More

Great service, great timing in turnaround just pricey. Professional service from drop off th pick up Professional service from drop off th pick up More