Audi Grapevine

Joel was just great, friendly, very informative and helpful.!!! These guys are great as always. helpful.!!! These guys are great as always. More

Outstanding service as always, Benson and his crew always take great care of me. This is one I had to pay for out of pocket. Unfortunately my wife hit something in the road and tore up the belly pan. However take great care of me. This is one I had to pay for out of pocket. Unfortunately my wife hit something in the road and tore up the belly pan. However, even though it wasn’t cheap they had it in stock and were immediately able to put it on. Good as new. And we got a wash. Thank you folks. More

great staff at Audi grapevine and the service advisor Michael was very courteous and professional Michael was very courteous and professional More

VERY NICE PEOPLE SERVICE GOOD PRODUCT GOOD I WOULD RECOMMEND THEM TO OTHERS THANK YOU AGAIN RECOMMEND THEM TO OTHERS THANK YOU AGAIN More

Great experience! I came in to test drive and ended up buying on the spot because I was so well taken care of. Thank you Audi Grapevine! I came in to test drive and ended up buying on the spot because I was so well taken care of. Thank you Audi Grapevine! More

Had 20k service. The service advisor, Joe was very courteous, knowledgeable and professional. He kept us updated with the service progress and gave us a call and emai The service advisor, Joe was very courteous, knowledgeable and professional. He kept us updated with the service progress and gave us a call and email authorizing for additional maintenance service that came to be known after inspection. The car was ready by the end of the day as informed. Overall excellent experience with Joe. More

Great service, they even picked up my car and brought it back to me due to some time constraints. Had 20k mile service. They washed my car, vacuumed it and returned it in a timely manner. The Service Mgr. back to me due to some time constraints. Had 20k mile service. They washed my car, vacuumed it and returned it in a timely manner. The Service Mgr. and the driver were both very professional and courteous! I love the texting communication to stay updated on status of everything! More

First of all the dealership titled our car in another persons name. They wanted to title it back to us as the second owner. Fought them for a year. Never have found out if we are titled as the original o persons name. They wanted to title it back to us as the second owner. Fought them for a year. Never have found out if we are titled as the original owner. Secondly we have brought our car in for tire rotations they never did. They also told me there was a nail in my tire so they needed to replace the tire. I took the car to Discount Tire. They never found a nail or anything wrong with the wheels or tires except that the tires needed rotation which, for the second time I had just paid Audi Grapevine to do. Now I'm wondering if they are actually changing the oil and the filter. Someone should really investigate this place. More

The staff at this dealership are always kind, attentive, courteous & punctual! Joel is the best in the service department. courteous & punctual! Joel is the best in the service department. More

Customer service is the best. Very helpful friendly people. Have brought my cars there for service for many years Very helpful friendly people. Have brought my cars there for service for many years More