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Audi Grapevine

Grapevine, TX

4.7
1,204 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,204 reviews

January 04, 2024

Mark Dailey was great and very professional in servicing our 2018 Audi Q7. We’ll be back. More

by Matt_kinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dailey
Jan 06, 2024 -

Audi Grapevine responded

It's fantastic to hear that you had a great experience and that Mark provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

Only have been to service department and always a good experience. Very quick to greet you and keep you updated. More

by Vmurf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 04, 2024 -

Audi Grapevine responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 03, 2024

By far , the best experience ever when purchasing a new car. Every detail and concern was addressed perfectly. More

by G Anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Gonzales
Jan 05, 2024 -

Audi Grapevine responded

Congratulations on your new vehicle! We are thrilled to have provided you with the best sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 02, 2024

Quick turn around, lacked loaner vehicle but overall satisfied and willing to accommodate my needs. More

by Sadler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 04, 2024 -

Audi Grapevine responded

We are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 01, 2024

The entire process from scheduling to pick my car up was very fast. I scheduled over the phone, with an automated scheduling assistant. I dropped the car and left the dealership in 10 minutes. I got status More

by Adriano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Jan 17, 2024 -

Audi Grapevine responded

Thank you for bringing this to my attention. I apologize for the poor customer service and lack of communication you experienced during your last visit. I would like an opportunity to address your concerns and to earn your business, please contact me at ppalenzuela@audigrapevine.com. I look forward to speaking with you. Pedro Palenzuela General Manager ppalenzuela@audigrapevine.com

December 30, 2023

Another great experience with Audi Grapevine. Robert was awesome! I will definitely be coming back. Excellent and fast service. More

by tnprose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert J
Jan 03, 2024 -

Audi Grapevine responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 30, 2023

Danial Greer and the team were a pleasure to work with! The customer experience was exceptional. I would definitely consider them for any future vehicle purchases. More

by Tlooney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danial Greer and Matt Adams
Jan 03, 2024 -

Audi Grapevine responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 29, 2023

Great service. On time, picked my vehicle up and brought it back to me. Would recommend to others. More

by Mikelspencer73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jan 03, 2024 -

Audi Grapevine responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 29, 2023

Audi Grapevine is friendly, efficient and trustworthy. I like the video report and the digital estimate of other services. Scheduling appointment was easy as well. More

by Cjndj89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel ?
Jan 03, 2024 -

Audi Grapevine responded

We are thrilled to hear that you had a friendly, efficient, and trustworthy experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 29, 2023

Always great service and Joel is amazing and he always takes care of us.. Thank you!!! More

by candice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Jan 03, 2024 -

Audi Grapevine responded

It's fantastic to hear that you had a great experience and that Joel provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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