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Audi Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.6
1,319 Reviews
Call Dealership (817) 354-2834
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1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,319 reviews

September 16, 2025

JT was always very responsive and helpful. He kept me up to date and made sure I was taken care of. Start to finish, taking care of the client was always their top priority. More

by enewby
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tijerina
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Sep 18, 2025 -

Audi Grapevine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Grapevine! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2025

It took three phone calls to actually set up an appointment but once I did the service was impeccable. Car was ready as promised! They even called an Uber driver to come pick me up! More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Phan
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Sep 17, 2025 -

Audi Grapevine responded

Thank you for choosing our services! We apologize for any inconvenience during the setup process, but we're thrilled to hear the service was impeccable and your car was ready as promised. Our priority is to ensure our customers are completely satisfied. We even went the extra mile and called an Uber driver to make your experience stress-free. We appreciate your kind words and hope to see you again soon! Audi Grapevine Team

September 13, 2025

Excellent, conscientious service, got my issues addressed and got me out the door quickly. Thank you! More

by JWHK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malachi Rosales
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Sep 14, 2025 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 09, 2025

Felix was wonderful to work with. The attention to detail and follow through he gave me was outstanding! I’d choose to work with him for any future issues. More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
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Sep 11, 2025 -

Audi Grapevine responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. If you have any further questions, please don't hesitate to reach out!

September 05, 2025

Larry was great! He got my car serviced asap and kept me updated throughout. Excellent service! More

by Val Gibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Tran
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Sep 07, 2025 -

Audi Grapevine responded

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 03, 2025

Got work done promptly and warranty covered without any issues. Great service and in constant update More

by Reddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith W
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Sep 07, 2025 -

Audi Grapevine responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2025

Mr. Butler is very good and professional. Always help customers. He explain the issue in detail. More

by divyeshb84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Butler
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Sep 03, 2025 -

Audi Grapevine responded

Hi, we're happy you found Butler to be so supportive during your experience here at Audi Grapevine. Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2025

Kelvin really helped out with my service. He was really quick to respond to me. More

by mpricetex
Recommend Dealer
Yes
Employees Worked With
Kelvin, Keith
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Sep 01, 2025 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 30, 2025

Great service today for oil change. Malachi was helpful, professional and kept me informed on the progress of my Audi More

by Patnodetx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malachi
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Sep 01, 2025 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 29, 2025

Kelvin Torrez was very helpful. Kept me updated all the time while my car was at the dealership. Dropped the car off at my home because I couldn't pick up my car. Thanks More

by Kris Persaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Torrez
Report | Print
Sep 02, 2025 -

Audi Grapevine responded

Hi Kris, we're happy you found Kelvin to be so supportive during your experience here at Audi Grapevine. We do hope we can be of assistance in the future. Take care!

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