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Audi Grapevine

Grapevine, TX

4.7
1,059 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,059 reviews

July 20, 2023

Outstanding, Honest, Easy to work with, Short drive by freeway from our home and had what e were looking for on their lot‼️‼️‼️ Had a previous bad experience with Audi Dallas, concerning a dishonest sa More

by janwilbanks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danial, Justin and Dack
Jul 28, 2023 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 20, 2023

My experience at this dealership was excellent, Vernon Burns was especially helpful and kept me informed throughout the entire process of my vehicle's repair, and offered advice on on a game plan to get e More

by la1fmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon Burns
Jul 28, 2023 -

Audi Grapevine responded

Thank you for your kind words about Mr. Burns! We are very happy to hear that we were able to provide you with an enjoyable experience!

July 19, 2023

Great service, sales team who secure the exact specs I was looking for and convenient airport parking and shuttle options. More

by DT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Aug 07, 2023 -

Audi Grapevine responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 18, 2023

Great service, didn’t take very long. They kept me updated on the progress of my car. More

by Cindy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget
Jul 21, 2023 -

Audi Grapevine responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

July 14, 2023

Staff is great. Glad i approached my salesperson as opposed to being "sharked" or shared. Alpine is super-knowledgable and seemed to have worked her way up the rank More

by Big Jon
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aspen Squyres
Jul 19, 2023 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 14, 2023

Very nice environment and helpful staff. Although the service was expensive, I’m hopeful genuine Audi parts and repairs are lasting and best in class. More

by mnanasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon Burns
Jul 19, 2023 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 14, 2023

Went here for some car maintenance and I was so impressed with how quick and easy it was to get everything done. Vernon was so professional! He answered all my questions and made everything run smoothly! More

by laurenh10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon
Jul 19, 2023 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 13, 2023

Very professional and knowledgeable, great service. They go above and beyond to make sure the car is very well taken care of, very thorough complementary inspection. Strongly recommend! More

by Monica Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rutger Kesling
Aug 08, 2023 -

Audi Grapevine responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that our staff went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

July 13, 2023

Absolutely AMAZING service. My sales lady Valerie was the best. She took care of all my needs and concerns. My finance guy was very efficient and friendly and had my best intere More

by pegues.j84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valerie
Aug 08, 2023 -

Audi Grapevine responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Valerie provided an amazing sales experience for you! Thank you for the Five Star review and your business!

July 12, 2023

Excellent service very helpful and only asked what I needed They thought it would take 2 days to fix the recall but was out that afternoon. More

by mcelvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris & Joel
Jul 15, 2023 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience.

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