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Audi Grapevine

Grapevine, TX

4.7
1,058 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,058 reviews

November 05, 2024

This dealership has consistently provided excellent service. I especially like the video the technician provided to explain what the issue was and why a repair was necessary. Their communication was ve More

by gmh020920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaela Phillips
Nov 09, 2024 -

Audi Grapevine responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

October 31, 2024

Great staff and comfortable customer lounge. Car always comes out quick and clean. Thank tou More

by jpchaisson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Nov 02, 2024 -

Audi Grapevine responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

Professional service and good communication with the service department. Fast updates on the progress of maintenance. More

by F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Phan
Nov 02, 2024 -

Audi Grapevine responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2024

Car buying can be a nightmare and nerve wrecking experience but Chen made my car buying easy, relaxing and fast, explaining and answering everything I asked and needed to know. I would highly recomm More

by elizevanbeljon62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chen
Nov 02, 2024 -

Audi Grapevine responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 29, 2024

Luis was a great salesmen. He explained everything clearly and was not pushy at all. He worked with us and got us a good deal on the vehicle we traded in. More

by cozette_dyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 01, 2024 -

Audi Grapevine responded

Hello, we're happy you found Luis to be so supportive during your experience here at Audi Grapevine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2024

Great place to go and get the service done, helpful staff and knowledgeable technician to support you with your query More

by Bhupender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Nov 01, 2024 -

Audi Grapevine responded

Hi Bhupender, thank you for taking the time to let us know how we did. We hope you have a great day!

October 26, 2024

We have had both of our cars in for service recently and have been taken care of by two excellent service managers, Keith and Julian. They’re thoughtful and kind. Both of them go out of their way for their More

by seanpbogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian, Keith
Oct 27, 2024 -

Audi Grapevine responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2024

Fast service, professional staff, and convenient payment options. I also loved the fact that my car was always washed and vacuumed after the service. More

by Jtduong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaela
Oct 26, 2024 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2024

This service department takes good care of their customers . I initially took my car in for AC problems and elected to have the 80 K service done as well. The car was out longer than I expected , bu More

by Jdixon13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fleming
Oct 25, 2024 -

Audi Grapevine responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2024

Great team, great atmosphere, and great service! Well done! Running out of words to say! More

by Jimfritzel10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Butler
Oct 25, 2024 -

Audi Grapevine responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!