Audi Grapevine
Grapevine, TX
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This dealership has consistently provided excellent service. I especially like the video the technician provided to explain what the issue was and why a repair was necessary. Their communication was ve service. I especially like the video the technician provided to explain what the issue was and why a repair was necessary. Their communication was very good throughout the repair process. More
Car buying can be a nightmare and nerve wrecking experience but Chen made my car buying easy, relaxing and fast, explaining and answering everything I asked and needed to know. I would highly recomm experience but Chen made my car buying easy, relaxing and fast, explaining and answering everything I asked and needed to know. I would highly recommend Chen and the staff at Grapevine Audi for a smooth and carefree car buying experience. More
Luis was a great salesmen. He explained everything clearly and was not pushy at all. He worked with us and got us a good deal on the vehicle we traded in. He explained everything clearly and was not pushy at all. He worked with us and got us a good deal on the vehicle we traded in. More
We have had both of our cars in for service recently and have been taken care of by two excellent service managers, Keith and Julian. They’re thoughtful and kind. Both of them go out of their way for their have been taken care of by two excellent service managers, Keith and Julian. They’re thoughtful and kind. Both of them go out of their way for their customers and make sure that they always know what is going on with their vehicles throughout the process. More
Fast service, professional staff, and convenient payment options. I also loved the fact that my car was always washed and vacuumed after the service. options. I also loved the fact that my car was always washed and vacuumed after the service. More
This service department takes good care of their customers . I initially took my car in for AC problems and elected to have the 80 K service done as well. The car was out longer than I expected , bu customers . I initially took my car in for AC problems and elected to have the 80 K service done as well. The car was out longer than I expected , but The service department strived to make the best of everything. They pay close attention to even the smallest detail of things to ensure that everything is Satisfactory. They listen to your problems and provide a solution. More