Audi Grapevine

Kelvin was very professional and did great job helping us. We will be back again us. We will be back again More

Went in for an oil change. Was greeted by all service department staff. David Flemmings one of the service team members went above and beyond to help me! I spoke with the techn Was greeted by all service department staff. David Flemmings one of the service team members went above and beyond to help me! I spoke with the technician John who knows what I needed done for the car. I recommend Audi Grapevine for service! More

Larry Tran is awesome. Always top tier service. He very knowledgeable in his profession. Also he makes awesome egg rolls Always top tier service. He very knowledgeable in his profession. Also he makes awesome egg rolls More

I had a fantastic experience! The customer service was excellent—they were friendly, professional, and took the time to answer all my questions thoroughly. I truly appreciate thei The customer service was excellent—they were friendly, professional, and took the time to answer all my questions thoroughly. I truly appreciate their patience and knowledge, making the entire process smooth and stress-free. Highly recommend! More

Bad communication. I dropped my car off for a short service. They found some immediate action items needed but did not communicate with me regarding expected time. Afte I dropped my car off for a short service. They found some immediate action items needed but did not communicate with me regarding expected time. After asking several times for a loaner or ETA, I had to get a ride to the dealer to ask, only to find out it wouldn’t be ready until the next day and no loaners. This also left me no time to plan for my next days trip to work etc. the next day I receive no updates, text or call that my vehicle was finished. I had to get another ride to find out. Horrible experience after spending a considerable amount on my first service visit. I wouldn’t recommend this place to an enemy. More

Excellent thread and good experience , great service, attention and knowledge. Im so happy with the experience. attention and knowledge. Im so happy with the experience. More

I was extremely pleased with the service I received at Grapevine Audi, my service tech was very helpful! Grapevine Audi, my service tech was very helpful! More

Kelvin T. Was great to work with the facility was clean. The amenities are great. The Wi-Fi is strong. They got me in and out of there quickly explained everyt Was great to work with the facility was clean. The amenities are great. The Wi-Fi is strong. They got me in and out of there quickly explained everything found an issue with the tire so I could have it taken care of. Didn’t charge me or overcharge me. I highly recommend Kelvin. More

Great experience in buying my first Audi! Friendly staff all around, thanks so much Fabian! Friendly staff all around, thanks so much Fabian! More

My Q5 40k service was done efficiently and quicker than I expected. Very satisfied with their customer service. expected. Very satisfied with their customer service. More