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Audi Grapevine

Grapevine, TX

4.7
1,092 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,092 reviews

December 11, 2024

Efficient and friendly. No issues and service done correctly. Prices reasonable for a dealership. Appreciate the videos of inspection More

by texdrake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Dec 13, 2024 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 10, 2024

Anthony always takes very good care of me. I really appreciate him. Great communication. Thanks More

by Romeo94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Butler
Dec 12, 2024 -

Audi Grapevine responded

Hi, thanks for your praise and kind comments about Anthony. We hope you have a great day!

December 10, 2024

They have always allowed me to schedule my service appointment when I needed it to be prrformed More

by Whatever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaela Phillips
Dec 13, 2024 -

Audi Grapevine responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 08, 2024

Dave is absolutely Amazing! Had an unexpected major repair for my wife’s Q7 . Dave communicated with me every step along the way to ensure that my extended warranty covered what More

by Trojanforte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Dec 08, 2024 -

Audi Grapevine responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. Please don't hesitate to reach out if there's anything additional we can do for you.

December 07, 2024

The represetative was very un helpful and rude. I will no back again. The company shpuld honor the deal they sent me or they should print where i can use the coupon. The rep I spoke with said he wi More

by kushan.maskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave i guess
Dec 12, 2024 -

Audi Grapevine responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Cris Zamora Service Manager czamora@audigrapevine.com

December 07, 2024

Keith weilwerdings is a great service advisor very much helpful with accurate info trust worthy, helps in all the ways possible. More

by Bhuvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith willwerdings
Dec 08, 2024 -

Audi Grapevine responded

Hi Bhuvan, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. We are always more than happy to assist you if anything else comes up. Take care!

December 06, 2024

Julian was an exceptional service representative… All of my concerns were addressed & repairs completed on a timely manner… More

by conniekaneschoelen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julien & the service technician
Dec 08, 2024 -

Audi Grapevine responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2024

Great service from kelvin. My car had a coolant heating issue. The dealer set up a tow truck. Inspected the car. And returned it to my home address. More

by rickwalker29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin
Dec 08, 2024 -

Audi Grapevine responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. If you have any further questions, please give us a call. We're always happy to help!

December 06, 2024

Delivered excellent service as promised and ahead of schedule. Will recommend Grapevine Audi to anyone looking for a great Audi dealership. More

by miket1.mr29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several
Dec 08, 2024 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 05, 2024

Audi Grapevine is my favorite location for anything Audi. I've been to other locations and you can tell the top notch difference once you enter Audi Grapevine. Julian Rodriguez & Mr. Dax is an asset to thi More

by Thach SQ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Rodriguez, Dax
Dec 06, 2024 -

Audi Grapevine responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!