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Audi Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.7
1,059 Reviews
Call Dealership (817) 354-2834
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1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,059 reviews

December 12, 2023

Joel was very helpful! He always provides great customer service and is always so friendly! More

by ky2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel, Mark
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Dec 13, 2023 -

Audi Grapevine responded

It's awesome to hear about Joel's consistently excellent customer service and friendly demeanor. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Normally great. This time just very little feedback on when the ar was done and if or when they could pick me up. Had to have wife take me. The manager was great aft More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill and Michael Pham
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Dec 13, 2023 -

Audi Grapevine responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 08, 2023

My Audi Grapevine experience was exceptional! ! They made my purchase as easy as possible. Thank you again Danial Greer for all your help! More

by inirone11
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Danial Greer
Report | Print
Dec 12, 2023 -

Audi Grapevine responded

Congratulations on your new vehicle! At Audi Grapevine, your satisfaction is our ultimate goal and we are pleased to hear that Danial was able to provide you with an exceptional sales experience! We look forward to the opportunity to assist you again in the future.

December 06, 2023

Audi Grapevine seems to always do its best to take care of me. Everyone I work with goes out of their way for me. The last visit, Kelvin went above and beyond, and I’m just really appreciative. More

by Dprzyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin
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Dec 08, 2023 -

Audi Grapevine responded

It's fantastic to hear about your positive experiences at Audi Grapevine! Exceptional service where everyone goes out of their way for you truly stands out. When someone like Kelvin goes above and beyond, it speaks volumes about the dedication of the team. Thank you for your business!

December 06, 2023

Last few times I dealt with Joel - the last of which was a disaster - four days and several unanswered phone calls after - I called corporate- and only then did I get a call back. This time was a simple oil More

by dayakar23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel
Report | Print
December 02, 2023

Great experience every time I go their customer service is top notch and they keep you up-to-date on your cars status! More

by rickyswn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Nichols
Report | Print
Dec 06, 2023 -

Audi Grapevine responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Very good service. Joel is very informative and helpful. Nice waiting area with complimentary coffee and bottled water. More

by Patty P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Report | Print
Dec 06, 2023 -

Audi Grapevine responded

It's fantastic to hear that you had a great experience and that Joel provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

What a great visit. I was delighted to work with Dirk. He helped me get the vehicle of my dreams. More

by Melissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dirk Sauerwein
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Dec 02, 2023 -

Audi Grapevine responded

It's wonderful to hear that Dirk at Audi Grapevine made your visit so enjoyable and helped you find the vehicle you've been dreaming of! Finding a car that matches your desires can make all the difference. Congratulations on your dream vehicle!

November 30, 2023

Got in and out in 1 day. They got me into a great Audi maintenance plan. More

by bntaconite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Nochols
Report | Print
Dec 02, 2023 -

Audi Grapevine responded

We are thrilled to hear that you had a fast experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 29, 2023

The customer service rep was very professional and attended to my every needs. His quality of service was very good. More

by smallwoodsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Nichols
Report | Print
Dec 01, 2023 -

Audi Grapevine responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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