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Audi Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.7
1,059 Reviews
Call Dealership (817) 354-2834
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1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,059 reviews

December 30, 2023

Another great experience with Audi Grapevine. Robert was awesome! I will definitely be coming back. Excellent and fast service. More

by tnprose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert J
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Jan 03, 2024 -

Audi Grapevine responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 30, 2023

Danial Greer and the team were a pleasure to work with! The customer experience was exceptional. I would definitely consider them for any future vehicle purchases. More

by Tlooney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danial Greer and Matt Adams
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Jan 03, 2024 -

Audi Grapevine responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 29, 2023

Great service. On time, picked my vehicle up and brought it back to me. Would recommend to others. More

by Mikelspencer73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Jan 03, 2024 -

Audi Grapevine responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 29, 2023

Audi Grapevine is friendly, efficient and trustworthy. I like the video report and the digital estimate of other services. Scheduling appointment was easy as well. More

by Cjndj89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel ?
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Jan 03, 2024 -

Audi Grapevine responded

We are thrilled to hear that you had a friendly, efficient, and trustworthy experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 29, 2023

Always great service and Joel is amazing and he always takes care of us.. Thank you!!! More

by candice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
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Jan 03, 2024 -

Audi Grapevine responded

It's fantastic to hear that you had a great experience and that Joel provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 26, 2023

Met promptly by my service advisor, Anthony, who excelled in every way. I received constant updates, an accurate estimate and above all, an atmosphere where I felt welcomed and valued as a customer. I wil More

by Doxley12104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Dec 29, 2023 -

Audi Grapevine responded

It's fantastic to hear that you had a great experience and that Anthony provided excelled assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 23, 2023

Poor service. No loner. No car wash as promised. Left maintenance warning on and Audi connect disconnected. Just very disappointing with my experience. More

by Leemoreno
Recommend Dealer
No
Employees Worked With
Service department
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Dec 27, 2023 -

Audi Grapevine responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 19, 2023

Excellent service and communication. Wesley was my service advisor and he was very responsive to my needs. More

by Kerrystaab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesly
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Dec 20, 2023 -

Audi Grapevine responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 19, 2023

Great dealership service. ....Audi Grapevine team is always there for support & to answer any questions regarding my vehicle. More

by ajmart71
Recommend Dealer
Yes
Employees Worked With
Mark Dailey
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Dec 20, 2023 -

Audi Grapevine responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

I did replace starter generator Audi grapevine very quick in performing the repair and delivering vehicle in time More

by jdevineni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley
Report | Print
Dec 15, 2023 -

Audi Grapevine responded

It's great to hear that Audi Grapevine was quick in replacing the starter generator for your vehicle! Quick repairs and timely deliveries can make a big difference in getting you back on the road without much hassle. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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