Audi Grapevine

Florence Came in to service my car and I am walking away with a new car! :-) absolutely great service from both Billy in service dept and Benjamin in the auto Came in to service my car and I am walking away with a new car! :-) absolutely great service from both Billy in service dept and Benjamin in the auto sales dept. Honest people whom I felt great working with. I highly recommend both of them to anyone who wants to be treated with respect, honesty and great service. More

Mediocre service I took my car for service on a Friday morning. First off they were "so busy" and did not have a loaner car. Fair enough they shuttled me back to my de I took my car for service on a Friday morning. First off they were "so busy" and did not have a loaner car. Fair enough they shuttled me back to my destination once i dropped my car. They did not call me almost till end of business day to let me know it may be ready the next day. They called me on Saturday afternoon to let me know they still had one part that they had ordered and wont be available till Tuesday. When i asked about the loaner car again, they said there was none available. Luckily i work from home and was able to suck it in and wait till Tuesday. Their shuttle picked me up on Tuesday to pick up my car. The car was not washed, had grease marks on the body, handle, etc. I thought washing the car was standard after service? The reception was unimpressive to say the least and 3 days without a car and no loaner cars either!!!. I dealt with Allison who was very professional and courteous though. More

Great Dealership; Great People I highly recommend this dealership. The manager and my salesman (Luis) were great. Very friendly and courteous and upfront regarding pricing.....not y I highly recommend this dealership. The manager and my salesman (Luis) were great. Very friendly and courteous and upfront regarding pricing.....not your typical experience where you go back and forth for hours. The actual purchase and paperwork also was very easy...and efficient! Overall a great experience and great people. Follow up was outstanding. After my first visit I received communication from not only Luis but from the manager which no other dealership did. Very professional. More

The Best Luis was wonderful. My buying experience was easy with no hassles. I 100% recommend DFW Audi to everyone in the market for a quality vehicle. Thank yo Luis was wonderful. My buying experience was easy with no hassles. I 100% recommend DFW Audi to everyone in the market for a quality vehicle. Thank you! More

Excellent Service Just a note of Thanks and Appreciation to Baillargeon DFW Audi and their Staff, especially to my sales person Luis Melendez, you guys are awesome! As Just a note of Thanks and Appreciation to Baillargeon DFW Audi and their Staff, especially to my sales person Luis Melendez, you guys are awesome! As a previous Audi owner I was once again more than pleased with the service and attention received from Luis. The process of buying my car was super-quick and simple. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Baillargeon DFW Audi for years to come and will recommend to my friends. More

Kudos Best buying experience! Luis Melendez was attentive, resourceful and patient. He listened to what I want and match me with the right car. Luis make th Best buying experience! Luis Melendez was attentive, resourceful and patient. He listened to what I want and match me with the right car. Luis make the buying process simple and fast. More

Serendipity Over two years ago in September 2011 we got a break from the corporate world and were fond unemployed with an opportunity to start over again, to star Over two years ago in September 2011 we got a break from the corporate world and were fond unemployed with an opportunity to start over again, to start as small business owners. At that time we had a small German economy car and needed something bigger for our business so we went to the dealership to see how bit was the biggest SUV...not big enough, however, the representative kept us in mind and soon enough we received his call to come over because they had received a used truck that would be able to handle what we required for our small business. Two years later a week ago our business is thriving, however, my wife from Brooklyn N.Y. wanted to start driving again, wanted a small car for getting around on her free time. We looked at all sorts of small cars, however her eyes were fixed on the cute new Fiat Sport Hatchback Coup. Two weeks ago we are in WallMart and run into the guy who sold us the truck. After small talk we mentioned that we had our eyes on small cars, perhaps a Mini Cooper or a Fiat. He said that he was now at the Audi Dealership off 183 in Bedford. That we should look at the TT Sports, a very good car he said. A week ago today our friend called us and said the dealership had received a used Fiat and that we should go take a look at it. We were instantly convinced that was the car for my wife, everything was exactly as we could handle including a very good price. That same day we put the necessary funds to hold the car, came back the next day and finalized the paperwork. What, no going back and forth, no negotiating, no hours on hours waiting on the deal to go through? No, instead our experience was similar to when we purchased the truck because the representative paid keen attention to our wants and needs. He was honest, no pressure, friendly and trustworthy. Our next car? If the dealership is the same Audi, that is a major plus because the environment and support staff was superb. However, without our friend Luis Melendez, the whole experience would have never culminated to the best car buying experience ever, hence, our heavy and high xxxxxxto Luis Melendez and to Audi for allowing the experience to happen. Yes, we will forever be greatful and recommend this dealership to all our friends looking for a similar experience. Call it serendipity if you will. More

Completely satisfied Luis was not only very professional but extremely cooperative in dealing with some timing issues I had. I was to be out of town for 30 days and Luis Luis was not only very professional but extremely cooperative in dealing with some timing issues I had. I was to be out of town for 30 days and Luis held the car until I returned. More

A3 Prestige purchase was exceptional This was one of the easiest and pleasant new car purchases I have made in over 20 years of buying cars. The salesman "Luis Melendez" was great. He g This was one of the easiest and pleasant new car purchases I have made in over 20 years of buying cars. The salesman "Luis Melendez" was great. He guided the entire purchase process and made it hassle free. Thanks also to everyone in the dealership who helped in the process of this sale. I would recommend this dealer to anyone looking for a new car. The location is super modern and clean and everybody is very friendly. This is my third Audi and this dealer is the best yet that I have dealt with. More

Great service! I recently bought a brand new A3 from Craig Entis at DFW Audi and the service was great! Craig helped me the second I walked in the door and was very I recently bought a brand new A3 from Craig Entis at DFW Audi and the service was great! Craig helped me the second I walked in the door and was very helpful and very professional. We went on a test drive and I felt very comfortable, the finance was super easy! I will definetly recommend this dealer ship to my friends and refer them to Craig! More