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Audi Grapevine

Grapevine, TX

4.7
1,092 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,092 reviews

November 17, 2011

As far as this place goes, the record on this site speaks for itself. TOTAL LACK OF INTEGRITY, RESPECT, or any consideration for prospective customers. Frankly, they embody and typify EVERYTHING that is ste More

by robertgreen71
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Suposs
October 02, 2011

First of all, I would highly recommend this dealership to anyone looking a for a new or certified pre-owned Audi. From day 1, they have all treated me with great customer service and were eager to sell a ca More

by T V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JImmy, Maurice, Marcello, Kyle, and others
September 30, 2011

Dishonest. I had a confirmation the car had shipped and arrived at dealership and they would not return calls or set up delivery. They misrepresented that it had been onsite for a month. When I finialy s More

by kevp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fleet
September 01, 2011

I went in looking for a preowned A4. I had done my homework online so I knew what I wanted to look at. I got there pretty early on a Saturday morning so I thought I would immediately get some help. We More

by goldphish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angie, Ron(Mgr), Tony(Service) and Business manager Ryan
August 29, 2011

Where to start. So I purchased a used Audi A4 with hail damage on it on the premises that they would take the car back in to get it repaired. Well after calling to get it scheduled because they "hail guys More

by muscletom
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Orlando and Ron Handy
May 10, 2011

Glad I didn't find this website before going to this dealer or I would STILL be searching for a car to please my sweetheart! I just happened to find this dealers name online since they do not adverti More

by JohnBoyToo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando, David, and Jeff
January 14, 2011

horrible sales..quoted a price for an A5..sales person called the next day and we agreed on a driveout price..asked him over the phone atleast 4 times if the price was the driveout price(including tt&l) a More

by maluromez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
david hague
December 27, 2010

It seems that old cliche about car dealerships being extremely friendly and helpful up until the point of sale is most true about DFW Audi. I recently had my Infiniti G37 totaled in an accident and was More

by kanism
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Pomeroy, Jeff (Sales Manager), finance manager
August 04, 2006

It's amazing how friendly dealers can be when they are trying to sell you something. My lease was up, I went in there and said "give me your best deal" - I was ready to buy a car. They came back with a More

by Zoom
Customer Service
Friendliness
Price
Recommend Dealer
No
May 22, 2006

I have exhausted all of my options through Baillargeon Audi and Audi USA customer service line over the course of the past five months. The A4 I was sold by Baillargeon Audi was Certified even though More

by soup
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Laura Davis, Shad Warren, Bobby Baillargeon
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