Audi Grapevine
Grapevine, TX
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In general auto dealerships do not like to do business with educated buyers as they make decisions with their head versus the emotional buyer who pay any price for what they want. They would rather you ju with educated buyers as they make decisions with their head versus the emotional buyer who pay any price for what they want. They would rather you just pay the price listed. I did a lot of research and even spoke with an auto broker friend of mine to determine fair value on a used vehicle dfw audi has had on their lot for many months. Additionally, I got help in determining what fair value was for my trade, a Lexus GS 450h. The dealership offered me $1k less than carmax for my trade, lol. Okay, not a deal breaker because these things are negotiated to find a middle where the deal is acceptable for both parties. I asked to see the invoice on the dealer's vehicle to determine an acceptable premium I was willing to pay. I was told no. So you see where this is going I am sure... They offer less than wholesale for your trade and expect retail value on theirs. Now is a good time to mention that the dealerships vehicle had a Carfax which showed it was bought at a wholesale auction and had been in a front end collision. The dealership acted surprised I was aware of that minor detail. I told them to keep the car, I obviously was not the right buyer. Bottom line is do your homework, no need to over pay for a car with the competition they are against from others in the industry. Avoid this dealership. Regards More
I bought a new A5 from DFW Audi and it was a perfect experience. Everyone treated us completely professional and kind. We have bought several new cars over the years and have never felt so comfortable f experience. Everyone treated us completely professional and kind. We have bought several new cars over the years and have never felt so comfortable from start to finish. If you are looking to buy a Audi, my wife and I definitely recommend this dealer. More
Angie was very proffesional and friendly. As a matter of fact, she is by far the best sales representative I have encountered, ever. She took the time to show me many different cars, in the freezing cold I fact, she is by far the best sales representative I have encountered, ever. She took the time to show me many different cars, in the freezing cold I might add. When I decide to buy another car, I will definitely come back to this dealership because of Angie. More
Outstanding dealership! Jeff Orth and his team were amazing to work with. After having a horrible experience with another Dallas area Audi dealership, I was able to get the car I wanted (A6 2.0L). Pr amazing to work with. After having a horrible experience with another Dallas area Audi dealership, I was able to get the car I wanted (A6 2.0L). Price was fair as was the trade-in value offered on my vehicle. Without reservation, this is THE Audi dealer in DFW to purchase your vehicle. More
Great experience. Leasing an Audi A4 that was built to order from Germany. Arrived early and in good condition. No qualms about the dealership or personnel. Angie is especially great and helpful. Chee order from Germany. Arrived early and in good condition. No qualms about the dealership or personnel. Angie is especially great and helpful. Cheers! More
I first found the 2008 Audi A6 I purchased on the dealers website. From the time I entered the dealership I was treated with respect. No high pressure and Jason made the sales experience very enjoyable. I fe website. From the time I entered the dealership I was treated with respect. No high pressure and Jason made the sales experience very enjoyable. I felt very comfortable that my need were being met and I will recommend them to anyone looking for a great car buying experience. The price I paid on my A6 was well below the KBB & NADA listed price which makes me feel even better. More
Angie wast the best cars sales person ever, we have bought 16 cas in life time so far. If I had millions I would buy 2 more just because of her. bought 16 cas in life time so far. If I had millions I would buy 2 more just because of her. More
The sales person was outstanding she show me as many cars as i wanted to see and email me frequently. She gave me different options the price was a bit of a hassle but overall was a good experience Thank as i wanted to see and email me frequently. She gave me different options the price was a bit of a hassle but overall was a good experience Thank you More
Dealing with Jeff Orth has been a positive experience. Jeff is very professional and easy to deal with. Service after the sale has been great, too. I email him if I need something or have a question. He Jeff is very professional and easy to deal with. Service after the sale has been great, too. I email him if I need something or have a question. He responds in a reasonable amount of time and makes sure all is resolved. I appreciate this level of commitment to customer service. Kevin and Ryan were also easy to work with. With Jeff and Kevin, I never encountered any "hard sales tactics". Nobody was pushy. With Ryan, there was no "finance drama" that I've found at other dealerships. The paperwork was straight forward with no added surprises. Everybody was patient as I read my contract and other paperwork. If I had questions, they were answered. They kept the dealership open late to complete the sale. The price was fair. They had the car I wanted with the options I wanted in stock, whereas other Audi dealerships did not. I drove it home that night. The car was tinted shortly after the sale, and the metallic tint that was installed is great. I have already recommended this dealership to others, and will continue to do so. More
Great experience with this dealer. The salesman was very knowledgable about the car and helped make this a great transaction. I am very happy with my new Q5 3.2. I will recommend this dealer to friends a knowledgable about the car and helped make this a great transaction. I am very happy with my new Q5 3.2. I will recommend this dealer to friends and family... Thanks DFW Audi! More