Audi Grapevine
Grapevine, TX
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Purchased Q5 from on-line posting from cars.com Found a 'new' - used Q5 on cars.com. I got in touch with Sales Specialist Luis at DFW Audi and quickly negotiated a price for the Q5 being sold and g Found a 'new' - used Q5 on cars.com. I got in touch with Sales Specialist Luis at DFW Audi and quickly negotiated a price for the Q5 being sold and got a very reasonable trade-in offer for my '06Audi. Luis and finance officer Wes drafted all the paperwork needed to close the deal and had the vehicle ready to roll the following morning. I drove in from Tyler - made the swap with my old Audi and was on the road in less than an hour. The whole process could not have been any smoother. More
Pre-owned A6 Had a great experience purchasing a pre-owned A6 from Luis Melendez. Saw the listing on the internet and went in for a test drive the next day. Car Had a great experience purchasing a pre-owned A6 from Luis Melendez. Saw the listing on the internet and went in for a test drive the next day. Car was exactly as advertised. More
As easy as it gets! We had a great experience buying our used A4. Our Salesman Luis Melendez printed the online price and we walked the lot looking at the used Audi. Th We had a great experience buying our used A4. Our Salesman Luis Melendez printed the online price and we walked the lot looking at the used Audi. The list told the price and if it was a Certified used vehicle. The price was on target with our research we had done before hand. Car buying as easy as it gets. The dealer is clean, friendly and knowledgable. Returned a couple of weeks later to get front plates installed and to pick up new plates. Billy and Ashley were great!!! More
Baillargeon DFW Audi It was a pleasant experience purchasing an Audi from Baillargeon DFW Audi!!! I would highly recommend this dealership to all prospective Audi car buye It was a pleasant experience purchasing an Audi from Baillargeon DFW Audi!!! I would highly recommend this dealership to all prospective Audi car buyers. Mr. Luis Melendez was my Audi Brand Specialist and helped with the whole process. He is very knowledgeable and courteous! Thanks, Luis! I also want to give thanks to the manager, Brad Hunt, and Finance Director, Ryan Storm, for being so friendly and helping me get my Audi! Thanks, DFW Audi!!! More
Pleasant time at dealership - go figure I am completely satisfied with this dealership and especially with Luis Melendez who sold me a 2013 A3 TDI (very difficult to find available). The car I am completely satisfied with this dealership and especially with Luis Melendez who sold me a 2013 A3 TDI (very difficult to find available). The car was everything I wanted and more. I recommend both the dealership and Luis to anyone interested in an Audi. No buyer's remorse here, only happy. More
Luis Melendez is the man!! Loving my Audi S5 from DFW Audi!! Luis Melendez is the man to see there. Knowledgeable, professional and will do what he can to help you! Loving my Audi S5 from DFW Audi!! Luis Melendez is the man to see there. Knowledgeable, professional and will do what he can to help you! More
2015 Allroad I would highly recommend Luis Melendez for your next Audi purchase or lease. He was in excellent in helping me order a 2015 Allroad from A - Z. Tr I would highly recommend Luis Melendez for your next Audi purchase or lease. He was in excellent in helping me order a 2015 Allroad from A - Z. Troy More
I look forward to buying my next Audi from DFW Audi! My experience at DFW Audi was nothing short of excellent. Luis (my Brand Specialist) and Ryan (Finance specialist) were incredibly accommodating of m My experience at DFW Audi was nothing short of excellent. Luis (my Brand Specialist) and Ryan (Finance specialist) were incredibly accommodating of my extenuating circumstances. I was trading a boat + trailer that were in my Ex's name along with a truck in my name while also changing my address. They demonstrated professionalism and experience every step of the way. Luis even stepped out and picked up lunch as the sale took some time to complete. The most impressive aspect of the sale was the lack of an artificial pretentious attitude that I have experienced at other luxury car dealerships. I look forward to buying my next Audi from DFW Audi! More
Florence Came in to service my car and I am walking away with a new car! :-) absolutely great service from both Billy in service dept and Benjamin in the auto Came in to service my car and I am walking away with a new car! :-) absolutely great service from both Billy in service dept and Benjamin in the auto sales dept. Honest people whom I felt great working with. I highly recommend both of them to anyone who wants to be treated with respect, honesty and great service. More
Mediocre service I took my car for service on a Friday morning. First off they were "so busy" and did not have a loaner car. Fair enough they shuttled me back to my de I took my car for service on a Friday morning. First off they were "so busy" and did not have a loaner car. Fair enough they shuttled me back to my destination once i dropped my car. They did not call me almost till end of business day to let me know it may be ready the next day. They called me on Saturday afternoon to let me know they still had one part that they had ordered and wont be available till Tuesday. When i asked about the loaner car again, they said there was none available. Luckily i work from home and was able to suck it in and wait till Tuesday. Their shuttle picked me up on Tuesday to pick up my car. The car was not washed, had grease marks on the body, handle, etc. I thought washing the car was standard after service? The reception was unimpressive to say the least and 3 days without a car and no loaner cars either!!!. I dealt with Allison who was very professional and courteous though. More