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Audi Grapevine

Grapevine, TX

4.7
1,094 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,094 reviews

February 05, 2016

In my experience, Awesome!!! This is my 2nd, Audi in DFW Audi, and I'm very satisfied with my purchase , My Sales person Luis Melendez, is very profesional . Thanks DFW Audi More

by Nena2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Melendez
Jun 30, 2016 -

Audi Grapevine responded

Thank you so much for your business, we appreciate your kind words for Luis!

January 27, 2016

Attempted A4 Purchase My wife and I came to the dealership with a written quote for a specific A4. The salesman could not locate the vehicle despite their organization's i More

by Sad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales Person, Sales Manager, & Dealership Manager
Jun 30, 2016 -

Audi Grapevine responded

Thank you for bringing this to my attention, I would like to make this right if I still can. Please contact me directly, I am the NEW General Manager. Mo Saleh - General Manager - msaleh@dfwaudi.com

January 13, 2016

THE WORST! UPDATE as of 1/9/16: Daniel contacted my husband asking for someone who had my mother's first name and my husband's last name (obviously that person More

by rlaurence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Salesman: Maurice Harris, Finance Director: Ryan Storm and Daniel
Jun 30, 2016 -

Audi Grapevine responded

Thank you for bringing this to my attention, I would like to make this right if I still can. Please contact me directly, I am the NEW General Manager. Mo Saleh - General Manager - msaleh@dfwaudi.com

January 06, 2016

BUYER BEWARE, DO NOT BUY HERE Don't shop here... and defiantly do not get you car serviced here. We've purchased two cars from them (3 Audi's total). Took car my A5 for inspection More

by sven7m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Veronica
Jun 30, 2016 -

Audi Grapevine responded

Thank you for bringing this to my attention, I would like to make this right if I still can. Please contact me directly. Mo Saleh - General Manager - msaleh@dfwaudi.com

December 21, 2015

Sales was fine, everything else Not Good Went to Dealership just to look and possibly test drive. Wasn't really looking to buy. This was roughly 930am, Saturday. Did the test drive on one ca More

by Car Enthusiast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris H, Jacob, Alex, Daniel F
December 08, 2015

Great customer service I just bought my first Audi from DFW Audi. The entire experience can be summarized as a great customer service. Luis Melendez walk me through ever More

by Gb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Melendez
October 25, 2015

bad experience I purchased an Audi A6 from DFW Audi on 09/30/2015. I have three major complaints which the dealership refuses to make right. 1. Their lack of comm More

by joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Debbie, Jose, Marcelo Monterrosa(service manager)
October 23, 2015

Best service I have found I just purchased my second Audi from DFW Audi. That alone is enough to reccomend someone visit this dealership.... The reason I purchased my second ve More

by Nsjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Melendez
October 17, 2015

Buyer Beware! I have been a customer of DFW Audi for 9 years now. I have taken 2 of my other cars there for service. We were in the market for an extra vehicle to More

by QuattroTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David H
September 19, 2015

Knowledgeable sales people; no pressure I've purchased two cars from DFW Audi and they have been the most pleasurable car buying experiences I've ever had. The salesmen have been very helpf More

by gabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Melendez
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