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Audi Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.7
1,145 Reviews
Call Dealership (817) 354-2834
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1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,145 reviews

November 10, 2024

Serviceman Larry is always attentive to my request and car needs. He goes above and beyond to elevate my experience as an Audi girl! More

by Mypjrion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Tran
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Nov 12, 2024 -

Audi Grapevine responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 10, 2024

Anthony is fantastic ! ! and is always willing to go above and beyond in helping folks More

by manik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
anthony butler
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Nov 12, 2024 -

Audi Grapevine responded

Hi Manik, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2024

Great service, great timing in turnaround just pricey. Professional service from drop off th pick up More

by Chiogroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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Nov 11, 2024 -

Audi Grapevine responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 09, 2024

Seamless service. The Service Advisor was very professional and courteous. The car wash was excellent in and out. More

by Cheena19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Philli
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Nov 12, 2024 -

Audi Grapevine responded

Hi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2024

I had a fantastic experience with Keith Pitts at the dealership. He was incredibly helpful and patient throughout the process. Keith took the time to listen to all my concerns and thoughtfully answered More

by Aishwaria K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Pitts
Report | Print
Nov 11, 2024 -

Audi Grapevine responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 06, 2024

Service consultant went above and beyond to help me and my husband get where we needed to be while they were taking great care of my car! More

by fkoffield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Torres
Report | Print
Nov 09, 2024 -

Audi Grapevine responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2024

I just today bought a used BMW from Audi Grapevine. It was by no means the most expensive car on their lot...but I was treated as if it was. The staff were excellent, no pressure, answered all my que More

by jtrammell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey, Valeria, in sales. Jack in Finance.
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November 05, 2024

This dealership has consistently provided excellent service. I especially like the video the technician provided to explain what the issue was and why a repair was necessary. Their communication was ve More

by gmh020920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaela Phillips
Report | Print
Nov 09, 2024 -

Audi Grapevine responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

October 31, 2024

Great staff and comfortable customer lounge. Car always comes out quick and clean. Thank tou More

by jpchaisson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Nov 02, 2024 -

Audi Grapevine responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

Professional service and good communication with the service department. Fast updates on the progress of maintenance. More

by F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Phan
Report | Print
Nov 02, 2024 -

Audi Grapevine responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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