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Audi Grapevine
Grapevine, TX
1,217 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 17, 2025
Keith, the service manager that helped me with my Audi did a wonderful job. I was able to do a little shopping while my car was being worked on and they let me know what the other problems was and was a did a wonderful job. I was able to do a little shopping while my car was being worked on and they let me know what the other problems was and was able to take care of it in a GIF. More
by Melissa
Employees Worked With
Keith
May 17, 2025
Never in my life did I think an oil change could be this exhilarating. But let me tell you—when I pulled in, my car was practically begging for attention, and these technicians knew exactly how to deliver. exhilarating. But let me tell you—when I pulled in, my car was practically begging for attention, and these technicians knew exactly how to deliver. They started slow, teasing the engine with expert care, making sure every connection was just right before draining the old, tired oil. The tension? Palpable. And then… the pour. The thick, velvety full-synthetic upgrade gliding into the engine—pure bliss. My car let out the sweetest hum/gargle, purring with satisfaction as the new oil worked its way through every crevice. The post-service inspection was thorough. They checked the “dipstick”, ensuring we left the shop in peak condition—confident, smooth, and ready to impress. Final rating? Six stars out of five. My engine has NEVER felt this good, and frankly, I’m a little jealous. More
by Sam Sung
Employees Worked With
John T
May 17, 2025
Tawni Jade was excellent. She immediately informed me my needed repair was under warranty and kept me updated while I waited. She also left a very nice Thank You card on my da She immediately informed me my needed repair was under warranty and kept me updated while I waited. She also left a very nice Thank You card on my dashboard. Nice touch. More
by Hinklem1022
Employees Worked With
Tawni Jade
May 09, 2025
Robert Jean and Sean (finance dept) did a great job for us! Made the process of buying a car enjoyable. This is the second vehicle we’ve purchased at Audi Grapevine and definitely plan to return next tim us! Made the process of buying a car enjoyable. This is the second vehicle we’ve purchased at Audi Grapevine and definitely plan to return next time. Appreciate all involved! Would definitely recommend to anyone in the market! More
by Gillmoreejab
Employees Worked With
Robert Jean and Sean (finance dept)
May 08, 2025
I gave it a 4 star mainly because the issue was not resolved on my vehicle that I brought it in for and I have to schedule another visit which I don’t have the time for, I am running a business. The st resolved on my vehicle that I brought it in for and I have to schedule another visit which I don’t have the time for, I am running a business. The staff is excellent, very professional and polite. Also I guess I have been disappointed on my car having so many issues, two recalls which one left me stranded on side of road, and these malfunctions that keep popping up, I have only own the car for a year and has less than 50,000 miles and this will be my third visit to the shop. More
by bphillips362
Employees Worked With
Twani
April 30, 2025
Amazing service. Very happy after the service was done. Glad I met Anthony at grapevine Audi and he kept me abreast of all the work that was being done. Very happy after the service was done. Glad I met Anthony at grapevine Audi and he kept me abreast of all the work that was being done. More
by sriniraghu
Employees Worked With
Anthony butler.
