Audi Glenwood Springs
Glenwood Springs, CO
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In all the years of buying cars, I've never said this before, "This was an amazing experience!" Jake was so professional and more importantly respectful of my wishes. I never had to deal with a sales "p before, "This was an amazing experience!" Jake was so professional and more importantly respectful of my wishes. I never had to deal with a sales "pitch" and the transaction couldn't have been any easier. I highly recommend Audi Glenwood Springs dealership! Thank you! More
Alex was beyond exceptional! He was professional, knowledgeable and made the transaction seamless. I told him exactly what I wanted and my new car was delivered 3 days later. Great customer service - knowledgeable and made the transaction seamless. I told him exactly what I wanted and my new car was delivered 3 days later. Great customer service - he deserves 10 stars! More
First off, I did not buy my audi from them, I had a traumatic event happen with my Audi I had purchased in South Dakota. Glenwood Springs Audi went above and beyond to help me even though the dealershi traumatic event happen with my Audi I had purchased in South Dakota. Glenwood Springs Audi went above and beyond to help me even though the dealership in South Dakota was going to be the dealership to fix the problem that happened to my vehicle. I had to tow my vehicle 95 miles to Glenwood springs. Needless to say I left many items in my car that I needed to get before I made the drive back to South Dakota. I will say this, if it wasn't for Chris Truax I would NOT have recieved the going the extra mile service. He is compassionate, empathic and a true asset to the dealership. He never made me feel like an inconvenience. He was understanding and didn't treat me any less even though the dealership wasn't going to benefit by completing the service work on my car. I cant thank him enough for his compassion. He is a true asset and needs to be recognized for the hard work and extra mile he provided me Megan Feiock More
I can’t say enough about the team at Audi/ VW Glenwood, they are spectacular. Chris Hamlin and Pierce O'Farrill are both so fantastic and made our car buying experience a breeze. The customer service that they are spectacular. Chris Hamlin and Pierce O'Farrill are both so fantastic and made our car buying experience a breeze. The customer service that we experienced was top notch and we are thrilled with our new 2021 VW Atlas. If you are looking for a car, go no further. This is the place to go! We drove in from Denver just to work with this team and couldn’t be happier. Thank you Chris Hamlin and Pierce O'Farrill! More
As always I am very happy with Audi Glenwood Springs dealership. I will highly recommend this dealer to friends & family. Both Chris Truax, the Service Manager and Jon Fruend, GM are very professional a dealership. I will highly recommend this dealer to friends & family. Both Chris Truax, the Service Manager and Jon Fruend, GM are very professional and helpful with anything I truly need. This team makes the process so easy and simple so that it is fun to visit the dealership. Not only do you get text notifications with a video analysis during the service of your vehicle, you also get personal follow up calls when necessary. I have done business with Audi Glenwood Springs for numerous years and it is an absolute pleasure to work with Jon and his team. Kudos to all of you and keep up the amazing work! Henning More
I have been using Audi Glenwood Springs for over 12 years and They have set the bar for excellent service. I trust no one as much! and They have set the bar for excellent service. I trust no one as much! More
Best customer service you could ask for. They went above and beyond to pick up my car, from 90 miles away, leave me with a loaner and then bring my car back, full of fuel. The delivery driver was so kind an and beyond to pick up my car, from 90 miles away, leave me with a loaner and then bring my car back, full of fuel. The delivery driver was so kind and asked me if I needed anything else. The service writer checked in with me through out my repair letting me know where my parts were and when I could expect my car back. More
Alex Feller, in sales, and Nolan Evenson, in service, are exceptional. Their professionalism, efficiency, and care will make me a repeat customer. Many thanks for a wonderful experience. exceptional. Their professionalism, efficiency, and care will make me a repeat customer. Many thanks for a wonderful experience. More
Exceptional sales and service experiences, exception people. This team always goes above and beyond. My sales experience was quick and easy~ I know they always have my best interests at heart. Service i people. This team always goes above and beyond. My sales experience was quick and easy~ I know they always have my best interests at heart. Service is timely and reliable~ I have always taken their recommendations and been extremely satisfied. My car had a warranty issue and they made it easy. Thank you in particular Chris Truex, Jon Fruend, Alex Feller- they are the best. I highly recommend them!! More
STAY AWAY AT ALL COSTS. This si the worst dealer I have ever done business with. When I entered I was excited about buying a new car, just as everyone is, but that mood quickly changed. This is an old sc ever done business with. When I entered I was excited about buying a new car, just as everyone is, but that mood quickly changed. This is an old school dealership and after leaving I felt dirty and needed a shower. They are everything that been wrong with buying a car from a dealership since the internet was invented. The sales manager is complete liar and based on other reviews with responses from the owner, he supports there business practices, which are slimy and just down right disgusting. I am the owner of 6 cars, three of which are collectibles and I can tell you I haven’t been treated or lied to like this since my first car purchase back in the 80’s. They only people that would buy a car from these people don’t know any better, or aren’t educated in how the current car business works. Most dealers are honest and transparent, you may not accept the offer, but at least they don’t insult your intelligence and lie to your face. I mean it’s 2nd grade math, but they seem to think no one passed first grade. Then they get mean cocky and belligerent. STAY AWAY AT ALL COSTS. This is totally my option and I am just sharing my opinion with others More