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Audi Glenwood Springs

Glenwood Springs, CO

4.5
255 Reviews

100 Riverine Rd

Glenwood Springs, CO

81601

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Showing 255 reviews

January 23, 2021

In all the years of buying cars, I've never said this before, "This was an amazing experience!" Jake was so professional and more importantly respectful of my wishes. I never had to deal with a sales "p More

by melinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Dozeman
Jan 24, 2021 -

Audi Glenwood Springs responded

Melinda, thank you so very much for sharing your experience with Jake Dozeman here on DealerRater. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Have a wonderful week!

December 21, 2020

Alex was beyond exceptional! He was professional, knowledgeable and made the transaction seamless. I told him exactly what I wanted and my new car was delivered 3 days later. Great customer service - More

by mherr23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Feller
Dec 21, 2020 -

Audi Glenwood Springs responded

Congratulations on your new Audi! Thank you for sharing your experience with Alex Feller and Audi Glenwood Springs. Please let us know anytime that we may be of further service to you. We appreciate you! Have a wonderful holiday season.

November 25, 2020

First off, I did not buy my audi from them, I had a traumatic event happen with my Audi I had purchased in South Dakota. Glenwood Springs Audi went above and beyond to help me even though the dealershi More

by Megan F
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Truax
Nov 25, 2020 -

Audi Glenwood Springs responded

Megan, thank you so very much for recognizing Chris Truax here on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you. Have a wonderful Thanksgiving!

November 21, 2020

I can’t say enough about the team at Audi/ VW Glenwood, they are spectacular. Chris Hamlin and Pierce O'Farrill are both so fantastic and made our car buying experience a breeze. The customer service that More

by hkatkish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pierce O'Farrill, Chris Hamlin
Dec 01, 2020 -

Audi Glenwood Springs responded

Thank you for making the drive over from Denver to work with Chris and Pierce. We sincerely appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great week and enjoy your new 2012 VW Atlas!

October 30, 2020

As always I am very happy with Audi Glenwood Springs dealership. I will highly recommend this dealer to friends & family. Both Chris Truax, the Service Manager and Jon Fruend, GM are very professional a More

by henningrahm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Truax, Jon Fruend, Chris Hamlin, Nolan Evenson
Oct 30, 2020 -

Audi Glenwood Springs responded

Henning, thank you for recognizing our team at Audi Glenwood Springs. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great weekend.

October 20, 2020

I have been using Audi Glenwood Springs for over 12 years and They have set the bar for excellent service. I trust no one as much! More

by cloughlivestock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Costie, Alex Feller, Royal Hayward, Chris Hamlin, Matt Peruffo
Oct 20, 2020 -

Audi Glenwood Springs responded

Thank you so very much for sharing your experience with Audi Glenwood Springs over the past 12 years. We love to hear from our long term clients, who become like family to us. Please let us know anytime that we may be of further service to you. Make it a great week!

September 29, 2020

Best customer service you could ask for. They went above and beyond to pick up my car, from 90 miles away, leave me with a loaner and then bring my car back, full of fuel. The delivery driver was so kind an More

by Tabatha K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hummel, Chris Truax, Michael Sauve, Jon Fruend
Sep 29, 2020 -

Audi Glenwood Springs responded

Tabatha, thank you for sharing your service experience with our team at Audi Glenwood Springs. We are here for you! Please let Jeff. Chris, Michael, and Jon, know anytime that we may be of further service to you. We appreciate you! Have a great week.

September 28, 2020

Alex Feller, in sales, and Nolan Evenson, in service, are exceptional. Their professionalism, efficiency, and care will make me a repeat customer. Many thanks for a wonderful experience. More

by danamgordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Feller, Nolan Evenson
Sep 28, 2020 -

Audi Glenwood Springs responded

Congratulations on your new Audi and thank you for recognizing Alex Feller and Nolan Evenson. We appreciate your business and recommendation on DealerRater. Please let us know anytime that we may be of further service to you. Make it a great week!

September 24, 2020

Exceptional sales and service experiences, exception people. This team always goes above and beyond. My sales experience was quick and easy~ I know they always have my best interests at heart. Service i More

by anneguettler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Feller, Chris Truax, Michael Sauve, Royal Hayward, Jon Fruend
Sep 24, 2020 -

Audi Glenwood Springs responded

Anne, thank you for recognizing Chris Truax, Jon Fruend, and Alex Feller, on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great day!

September 24, 2020

STAY AWAY AT ALL COSTS. This si the worst dealer I have ever done business with. When I entered I was excited about buying a new car, just as everyone is, but that mood quickly changed. This is an old sc More

by Joe p
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Costie, Jeff Hummel
Oct 13, 2020 -

Audi Glenwood Springs responded

Joe, I am sorry that you did not experience excellence with our team at Audi Glenwood Springs. I would love to talk with you about where we fell short. Please reach out at your earliest convenience at (970) 945-5200. Thank you. Jon Fruend, General Manager jfruend@boardwalkautogroup.com

Oct 13, 2020 -

Joe p responded

Hello Jon When you fire Jeff I will be more than willing to talk with you. You didn’t fall short, you never even took a small step. Jeff just started lying and finished lying. I bought the vehicle I wanted from another dealer. I wouldn’t even let your dealership perform service or warranty work. I would rather drive to Denver when I am visiting my Colorado home or pay and have my vehicle shipped to my home in Florida at my expense, than let anyone from your dealership near my vehicle as long as that man is employed by your dealership. LIKE I SAID AVOID AT ALL COSTS

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