Audi Glenwood Springs
Glenwood Springs, CO
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Buying my car from this dealership was smooth as silk. Everyone was professional and knowledgeable. I would recommend these people to anyone, not only for a great Audi but for great people to deal with! Everyone was professional and knowledgeable. I would recommend these people to anyone, not only for a great Audi but for great people to deal with! More
Probably one of the best experience buying at Audi Glenwood Spring. Ed my Rep was super friendly, he listen to concerns and customer preferences. I had a great time doing the test drive. I definitely Glenwood Spring. Ed my Rep was super friendly, he listen to concerns and customer preferences. I had a great time doing the test drive. I definitely recommend Ed and Audi Glenwood More
I recently purchased a new car from Ed Costie . He and the Audi team were professional, efficient and very easy to work with. The car was ready for pick up when they said it would be and they made He and the Audi team were professional, efficient and very easy to work with. The car was ready for pick up when they said it would be and they made the paperwork quick and easy. It was a great experience at a time when buying a car can be a challenge. My thanks to Ed and Jeff who made the process a joy. More
we had a very professional time Rob was totally focused on our experience and meet us more than half way in the negotiations, he was honest and listened to our concerns and then did something about it i lo on our experience and meet us more than half way in the negotiations, he was honest and listened to our concerns and then did something about it i look forward to a continuing friendship with him as i go thru the maintaining the car! i'd do it again and even might soon. good vibes from the company. rich seedorf More
Excellent dealership! This is my 2nd car from them, Rob Stokvis and Michael Suave were so helpful, friendly and very helpful answering my Questions. Everyone there is gr This is my 2nd car from them, Rob Stokvis and Michael Suave were so helpful, friendly and very helpful answering my Questions. Everyone there is great, and if you are looking for a car Volkswagen?Audi is the place to go... More
Avoid this dealer! He uses bait and switch sales tactics and add fees like a $5k “protection package” that’s a joke. Claim to use the best tint and clear bra supplier b He uses bait and switch sales tactics and add fees like a $5k “protection package” that’s a joke. Claim to use the best tint and clear bra supplier but my tint and clear bra started peeling off of my new Audi in a month. Rob won’t return my messages and emails. Filing complaints with BBB and Audi USA. More
Rob Stokvis was receptive to my phone call about looking for a used/new Audi Q5. When we arrived he met and greeted us with a great attitude and positive demeanor! He was patient and showed us every option! for a used/new Audi Q5. When we arrived he met and greeted us with a great attitude and positive demeanor! He was patient and showed us every option! Hours later we bought a Q7 that was perfect! He took care of our questions and has been there for us since we drove off the lot! Having a friendly home town service is the best! This is our 2nd Audi bought from this dealer! Amazing experience! More
I had a wheel well fender hanging down on my Q5 tire last week, so had to stop into the pits to get it fixed. Chris Traux did a ride along with me and took care of it no question! I wouldn't expect last minu week, so had to stop into the pits to get it fixed. Chris Traux did a ride along with me and took care of it no question! I wouldn't expect last minute service all the time or when they're busy, but he did go above and beyond for me given he was able to! More
Recently I received service on my Audi and was billed for "shop supplies" that amounted to 10% of the total service bill. Prior to starting service, I discussed with the Service Advisor the cost of every pa "shop supplies" that amounted to 10% of the total service bill. Prior to starting service, I discussed with the Service Advisor the cost of every part and service to be performed. She never mentioned the shop supplies fee. I felt this non-disclosure was unfair and discussed with the Service Manager who would not refund any part of this fee. He did offer a discount on a 4-wheel alignment which turned out to be no discount at all (compared to other dealerships). Because of this betrayal of trust, I got my alignment done elsewhere, and will get all my future service at another Audi dealership. I don't recommend this dealership to anyone else--you may get "surprise"-billed. More
TO ANYONE INTERESTED IN BUYING FROM THIS DEALERSHIP. A few weeks ago, we drove to Aspen for vacation in a new Audi purchased in Santa Barbara. By the time 900 miles had passed by, we were confused with a few weeks ago, we drove to Aspen for vacation in a new Audi purchased in Santa Barbara. By the time 900 miles had passed by, we were confused with a number of the features so we stopped at your Glenwood Springs dealership hoping that someone could help. We entered, said we had some questions, and Jeff Hummel jumped up, took us outside to our car, and spent almost an hour unraveling its technological mysteries. It's the best customer service we've ever had and we weren't even his customer. Now, that's excellent service in anyone's book. Thanks, Jeff. More