Audi Glenwood Springs

Very happy We had a bit of a glitch getting the car from CA to CO. Rich and the manager at Audi Glenwood Springs really went above and beyond to help us. Rich w We had a bit of a glitch getting the car from CA to CO. Rich and the manager at Audi Glenwood Springs really went above and beyond to help us. Rich was not pushy which was a big plus for me. Yet was patient and stayed with us through the process. My husband is one who always wants a good deal. Rich did his best to work with us while keeping a positive and light attitude. Rich was a great teacher. There's a lot of technology and functionality in our Audi Q3. Rich was patient and had very good teaching techniques. I can especially appreciate this as I was a teacher for many years. In the end the best take away for me is a sense that I truly can call Rich up or show up - with any questions or problems. And .... I LOVE my new Q3!! Thanks Rich! More

Great experience with Richard at Glenwood Springs Audi Richard, We wanted to say thank you for providing us with such a positive experience. You were a true gentlemen from start to finish and made the Richard, We wanted to say thank you for providing us with such a positive experience. You were a true gentlemen from start to finish and made the process (which had been quite a hassle for us) pleasant. Next time we are looking for a vehicle we will certainly be coming back to see you. Sincerely, Gabriel & Joslyn More

vw purchase Me and my wife spend a whole day to look for a car and this dealership had best cars to offer. We found a very good used vw Golf great condition for a Me and my wife spend a whole day to look for a car and this dealership had best cars to offer. We found a very good used vw Golf great condition for a good price. Our experience was great and we would recommend this dealer to anybody. Thank you for your help. Martin. More

Great & efficient customer service Our recent experience buying an Audi at Glenwood Springs was wonderful - Richard helped us and got us the car we wanted at a fair price. We came with Our recent experience buying an Audi at Glenwood Springs was wonderful - Richard helped us and got us the car we wanted at a fair price. We came with our two-year-old son, so we like our car-buying experience to be quick and efficient. We were in and out of there in 3 hours, which is an amazing feat, and he kept us on the timeline we had emphasized. Everyone we encountered at the facility (which is really nice) was very kind and straightforward. We are very happy to have purchased an Audi, particularly from Audi Glenwood Springs and from Richard. More

Kalo Trifonov-BMW 328xi Great and professional attitude to the customer! Answered all my questions and desires, I am very pleased! I recommend them highly, even provide water Great and professional attitude to the customer! Answered all my questions and desires, I am very pleased! I recommend them highly, even provide water and coffee, they made us feel right at home! More

Class Act - Excellent Customer Service My experience with Audi Glenwood Springs was quite the opposite of most of my previous car-buying experiences - it was highly positive and efficient. My experience with Audi Glenwood Springs was quite the opposite of most of my previous car-buying experiences - it was highly positive and efficient. Rich treated me as though I were a life-long client. He understood that this was not just another transaction to me, but a serious decision. He was highly knowledgeable, and treated me with respect and consideration - something I have not experienced from most salesmen when buying a car. He also went above and beyond to accommodate my needs, facilitating a long-distance transaction, patiently sending information each time I called him with yet another question. He and the entire team worked seamlessly together to get everything done. I could not be more impressed with the overall experience. Rich, and this dealership as a whole, are a class act. Don't bother going anywhere else. More

Great Sales/Customer Service Experience, Perfect Used Car Richard Gouhin created a warm, comfortable experience and showed he sincerely cared, treating us like old friends while meticulously meeting our needs Richard Gouhin created a warm, comfortable experience and showed he sincerely cared, treating us like old friends while meticulously meeting our needs. He made the test drive, purchase, and financing a breeze and fun with the help of all the other employees in all departments showing their support and caring in creating an excellent and totally positive buyer's experience. Audi Glenwood Springs has an efficient and effective team. Thanks Rich and All! More

The extra mile My boss bought a car from this dealership for his second home in Colorado. I'm a personal assistant and living in California, I was challenged with ha My boss bought a car from this dealership for his second home in Colorado. I'm a personal assistant and living in California, I was challenged with having to figure out how to register the car long-distance. I called Audi Glenwood hoping to get some assistance and I was lucky enough to reach Alex who is the actual salesman who sold my boss the car. After talking for a bit and explaining my situation, Alex remembered my boss even though their interaction was months ago. He gave me all the information I needed and even gave me a direct number to reach him again if I needed him. I did end up calling him again for more help and he went out of his way to contact the tax office for me and set me up for success. Alex went way above and beyond to help me when he could easily have brushed me off, especially since the sale ended months ago and knowing I'm thousands of miles away so he may never see me face to face. THAT'S what customer service is all about, or at least should be. Go there. And ask for Alex! More

Great service I bought my Audi from Rob Stokvis. He was extremely knowledgeable and passionate about selling Audi's. I highly recommend him and will use him again I bought my Audi from Rob Stokvis. He was extremely knowledgeable and passionate about selling Audi's. I highly recommend him and will use him again. More

Great experience After owning the car for a few months I returned to the dealer to receive some more instruction on the navigation system. Richard spent about and hou After owning the car for a few months I returned to the dealer to receive some more instruction on the navigation system. Richard spent about and hour and a half going over the navigation system and all the other features of the car. Then he took me out on the highway to make sure I was up to speed on using all the cool features of the Audi. Great fun! More