Audi Glenwood Springs
Glenwood Springs, CO
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Excellent service and treatment Whether purchasing or having car service, all my experiences have been more then positive. Always willing to answer and deal with any questions I have Whether purchasing or having car service, all my experiences have been more then positive. Always willing to answer and deal with any questions I have. More
Love Audi Zac is so helpful and the waiting facilities are great...charging station for devices, Comfy seating, WiFi, Royal is a delight if you need a ride! Zac is so helpful and the waiting facilities are great...charging station for devices, Comfy seating, WiFi, Royal is a delight if you need a ride! More
Great Dealership Have a great experience at this Audi dealership. Great folks and a very nice waiting area. In fact had a conference call while I waited and they w Have a great experience at this Audi dealership. Great folks and a very nice waiting area. In fact had a conference call while I waited and they were very accommodating as I needed a quite place to conduct this meeting. More
First class treatment all the way Purchased an A4 second hand and a service came up. This being our first German car, needless to say I was a little nervous going to a dealer. Could Purchased an A4 second hand and a service came up. This being our first German car, needless to say I was a little nervous going to a dealer. Could not have been more the opposite of what I expected. The staff was very friendly and explained everything they planned to do. Car came back running just as well if not better, it was cleaned, and from watching the parking lot you can tell there is care taken when driving your vehicle. Would highly recommend, and will return for any work that may need done. More
Mixed bag We have had trouble with this dealership’s service department after years of great service. It has been a major disappointment as we are long time Aud We have had trouble with this dealership’s service department after years of great service. It has been a major disappointment as we are long time Audi owners (more than one and our only cars owned after disappointment with the US makers). After two years of trying to get recall done they finally had the part. We were even encouraged to trade in a vehicle needing a recall before when it have super low mileage and was in excellent condition. I think they are trying to change but am not convinced since they have such a large population of 1%ers who buy at their dealership. The regular people (like us) don’t seem to count. More
"AWESOME" "AIWAYS" ready to solve any problems with my car. "ALWAYS" dealing with a service person with a helpful positive attitude. "ALWAYS" satisfied as a c "AIWAYS" ready to solve any problems with my car. "ALWAYS" dealing with a service person with a helpful positive attitude. "ALWAYS" satisfied as a customer. Simply ....I like this dealership. It's a pleasure to do business here. What else could one ask for. More
It's All About Service There are two phases to the dealer/buyer experience: 1) selecting and purchasing your car; 2) having your vehicle serviced. The purchase may take a fe There are two phases to the dealer/buyer experience: 1) selecting and purchasing your car; 2) having your vehicle serviced. The purchase may take a few hours, though often much less time. In my case, Ed Costie and Jeff Hummel could not have been more professional on the sales side--a satisfying experience all around. For me, however, it's the service experience that's even more important. After all, you interact with the service department multiple times during your car ownership. The service team at Glenwood Audi is professional in every way, meaning easy to work with, well organized, nice, efficient, and fast. I hope to make as few visits to the service department as possible (and I assume that will be the case, knowing the quality built into every Audi, but when I do need service, I know it will be excellent. And Ed and Jeff will swing by the waiting room to say hi. Even the head of finance came by to say hello. More
23,000 miles service Since i had done my service at the same dealer for multiple Audi vehicles I asked if they could do the service on my Porsche Cayenne and they said no Since i had done my service at the same dealer for multiple Audi vehicles I asked if they could do the service on my Porsche Cayenne and they said no problem... I was really happy with the Porsche service ( as I had been with my Audi services during the years ) More
Great Communication and Customer Service They were great communicating to me on when my car would be done, gave me a great loaner, and fixed my issue perfectly. They were very professional They were great communicating to me on when my car would be done, gave me a great loaner, and fixed my issue perfectly. They were very professional and knowledgeable on what was wrong with my cruise control and would definitely take my car back to their service department! More
I do not like this type of review I understand what your trying to get at,I find the method intrusive and offensive. This is simple, this is a first class dealership,with an intellige I understand what your trying to get at,I find the method intrusive and offensive. This is simple, this is a first class dealership,with an intelligent,sincere,hardworking sales And service staff. Wow 34 words,I didn’t think I had it in me. More