Audi Glenwood Springs

Excellent experience I bought a used truck from this dealership and it was an awesome experience. No pressure or hassle and the vehicle was fully detailed and ready to go I bought a used truck from this dealership and it was an awesome experience. No pressure or hassle and the vehicle was fully detailed and ready to go when I arrived. Chris and the rest of the dealership made purchasing my vehicle and absolute pleasure! More

Jake Dozeman - Internet Sales My Family and I just recently purchased a used Subaru from Jake Dozeman at Audi Glenwood Springs. I had inquired about more information via their webs My Family and I just recently purchased a used Subaru from Jake Dozeman at Audi Glenwood Springs. I had inquired about more information via their website and Jake got back to me quite quickly. He was able to answer all my questions right down to the sales tax based on our zip code. We were able to do most of the sale by email and phone and Jake was very easy and responsive the whole way through especially working with us to fit everything in our price range. When we arrived to pick up the car, he had it running with the AC on as it was a super hot day, and had all of our paperwork ready to go so we didn't have to spend the day at the car dealer with 2 small children. The process couldn't have been easier and I would recommend Jake to anyone looking for a vehicle that will fit their needs. -The DeVito Family More

The best! Jake and Chris were awesome! Easiest car buying experience I have ever had. I will highly recommend to all my friends and my family. Thank you. Jake and Chris were awesome! Easiest car buying experience I have ever had. I will highly recommend to all my friends and my family. Thank you. More

They went out of their way after hours What an amazing team they have over there in Glenwood Springs. I happened to be passing through when I had a bit of "car trouble" and being extremely What an amazing team they have over there in Glenwood Springs. I happened to be passing through when I had a bit of "car trouble" and being extremely naive I stopped in at the dealership to see if they could help. The services side was closed but Chris was luckily still around to offer his help. I cannot say enough to show my appreciation to Chris and the rest of the team over there. They worked on my car for nearly an hour, free of charge, to help get me back on the road. They literally saved my weekend. I would highly recommend anyone with an Audi or shopping for Audi give them a chance. The hospitality alone is worth it! More

Honest, fair and easy, really easy. I called prior to the office opening, but hung up instead of leaving a message. Chris called me back shortly after opening to see if I needed service I called prior to the office opening, but hung up instead of leaving a message. Chris called me back shortly after opening to see if I needed service or anything else. I mentioned I was looking for Sales and had a short conversation with him about a certain car I might drive up from Denver to see. He was accommodating in terms of schedule, not pushy at all and really knew the car, dealership and even had some great recommendations for kids activities in case we made the trip (thanks Chris, kid loved the alpine slide). The car: This dealership seems to only have great used luxury cars at really fair prices. My wife and I were amazed how much 'better' all aspects of their inventory seemed compared to the Denver Audi dealers. I'm sure a lot of that has to do with the demographic of the surrounding area, but I don't want to short change them; they choose great vehicles. The car I was interested in was in perfect shape, had all paperwork and was priced very fair. The offer on my trade was exactly what I was expecting and all pricing talks were easy. Yada yada. The best part of the whole experience though is how well you will be treated by every single person there. They really put Customer Experience on par with sales This felt so much less like a transaction and more like a discussion with a partner or peer. I am not in the market for another car yet, but when that time comes again, this will almost certainly be where I get my next car from. Best car buying experience I could imagine and the town is great to visit too. More

Scam artists - stay away from here DO NOT BUY A CAR FROM HERE! This dealership is fraudulent and I nearly died due to their negligence. I wish to god I had read all these 1-star reviews DO NOT BUY A CAR FROM HERE! This dealership is fraudulent and I nearly died due to their negligence. I wish to god I had read all these 1-star reviews before buying a VW from these thieves. These people knowingly sold me a lemon and hid 3 major problems with the car that showed up 10 weeks later and will cost over 1/2 the purchase price to repair. They told me if there were major issues that they would take care of me because the owner cares about their reputation. Well, Chris actually laughed at me and then yelled, "IT'S A USED CAR" when I told him I wanted to take them up on that. Perhaps they care so little because their reputation is already so tarred. The sales manager, Chris, is a dishonest, mean person who should learn some customer service skills. Save yourself the trouble and STAY AWAY. It might save your life. More

Accommodating and Fast Ed Costie did the research to accommodate my needs. He gave me appropriate choices which made my purchase easy, painless and fast. Ed even returned my Ed Costie did the research to accommodate my needs. He gave me appropriate choices which made my purchase easy, painless and fast. Ed even returned my rental car so I could drive home in my new car! More

not aggressive Sales people let me set my own timetable. Did not push a more expensive choice. Allowed as much time as I needed to learn the new vehicle operation. Sales people let me set my own timetable. Did not push a more expensive choice. Allowed as much time as I needed to learn the new vehicle operation. More

Small town - exceptional service! Small town -- quality service experiences. I can't say enough good things about how terrific Zac has been with me. It is the integrity, communicati Small town -- quality service experiences. I can't say enough good things about how terrific Zac has been with me. It is the integrity, communication skill and understanding of my needs as they mesh with the dealerships ability to keep my car in tip top shape that creates an outstanding experience. I drive over an hour to get to your facility. Zac's understanding of my scheduling needs, the acquisition process of necessary parts and my particular preferences for how to work service needs into my busy life that makes Zac stand out. Not only is the service done correctly the first time, but Zac ensures I keep my travel time back and forth to a minimum. I have witnessed Zac interact with many different customers over the years when I stop in for service, Wow! Living in the Aspen area there are "expectations" some customers bring which push the limits. Zac gets how to work with such a broad spectrum of "expectations." This is an amazing ability he brings to the table at Audi Service. It compliments his excellence in understanding what the mechanics and parts dept needs maybe with the customer expectations. He goes the extra mile when possible to squeeze in the little thing I would otherwise need to return for when I drop in without an appointment. He will take the time to assess the issue and see if something likely needs to be ordered or is on hand in parts in sufficient quantity I won't be coming down to get something done only to need to return because a common part is out of stock or isn't so common and for certain will need to be replaced. His foresight in anticipating my needs goes above and beyond. More

Great experience We bought a 2018 Audi Q5 with 18,000 miles from the pre-owned part of the dealership. Chris and his staff are friendly and very experienced. We test d We bought a 2018 Audi Q5 with 18,000 miles from the pre-owned part of the dealership. Chris and his staff are friendly and very experienced. We test drove several cars, and they couldn't have been more helpful and accommodating. We got a great deal. I highly recommend them. More