Audi Gilbert

Our Audi Gilbert buying experience was great start to finish. Ahamed was welcoming, answered all our questions, was extremely helpful in guiding us through the process -- and he took care of every detai finish. Ahamed was welcoming, answered all our questions, was extremely helpful in guiding us through the process -- and he took care of every detail requested. In addition, Nelson was both thoughtful and entertaining as we finalized our paperwork. We wouldn't hesitate to purchase from the team again! More

DO NOT BUY FROM THIS DEALERSHIP. On 7/31/2021 from around 10 am PST, my boyfriend was negotiating 2021 Audi Q7 purchase from Ahamed Barakath, on of the Sales people there, I was going to purchase that car re 10 am PST, my boyfriend was negotiating 2021 Audi Q7 purchase from Ahamed Barakath, on of the Sales people there, I was going to purchase that car remotely as I was vacationing in NY. We secured a price of around $66K and Ahamed was requesting me to complete a credit application. At around 1.30 PST I received an email from Ahamed with a link and completed a credit application (providing my SS, DL, income etc) information as we led to believe the car would be ours upon the credit application approval . During the entire process the 3 of us were talking over group text chat. When by 6.30 pm PST we did not hear from Ahmed, upon multiple attempts to reach out, Ahamed told us that someone came in and put a deposit on the car and the car is no longer available. So, A) Ahamed took my credit application even the car was not available in the AM or B) Ahamed took a deposit on a car in the PM for which I already submitted my credit application for earlier in the day, instead of telling the perspective buyer that Another perspective Buyer ( me) already submitted a credit application on that car and they need to get back to me first. At around 7 pm PST, we called the dealership directly and spoke to a very rude sales manager named Trevor and expressed our dissatisfaction with Ahamed's deceitful practices. Trevor was the rudest person, not apologetic what so ever, did not try to make things rights. At that point, I requested to delete my Personal Information from their databases, and Trevor said that they have to hold on to it for 2 years. I indicated that my information was taken under false pretenses, I was not going to buy a car from them after all of this and they did not yet run my credit (so they said), so there is no business reason to hold on to my personal information. He refused to even look into it. Trevor also refused to provide name of the dealership's General Manager and the General Counsel. These people are the most rudest sales people with no concept of privacy laws or information security handling standards. Gilbert Audi Dealship will be hearing from Arizona Attorney General very soon and a various Consumer protection Agencies. More

Trevor and the Team at Audi Gilbert were phenomenal to work with during the entire shopping experience. We asked [and were able] to complete a large portion of the process online prior to arriving. Afte work with during the entire shopping experience. We asked [and were able] to complete a large portion of the process online prior to arriving. After getting to the dealership and seeing how gorgeous it was, we almost regretted not spending more time in the store. The car was clean and in the delivery area awaiting our arrival. The experience with Trevor (and the entire team) could not have gone more smoothly. I would highly recommend them! More

My husband and I were very pleased with Audi Gilbert! Everyone was very friendly. Xavier made our car buying experience very pleasant! He was very thorough, helpful, and patient. Xavier was a pleasur Everyone was very friendly. Xavier made our car buying experience very pleasant! He was very thorough, helpful, and patient. Xavier was a pleasure to work with, I would highly recommend anyone looking to buy an Audi to go talk to Xavier!!! He went above and beyond! More

Brett Blackwell was our salesman and he exceeded expectations. He was very knowledgeable with the models and different features. No nonsense, easy sales process. Highly recommend Brett and Gilbert A expectations. He was very knowledgeable with the models and different features. No nonsense, easy sales process. Highly recommend Brett and Gilbert Audi. More

Ahamed was fantastic - courteous, honest, professional and really a great guy! He made purchasing a car a wonderful experience, and that's hard to do. I give him an A+! and really a great guy! He made purchasing a car a wonderful experience, and that's hard to do. I give him an A+! More

Audi Gilbert was awesome! They got me into the car I was hoping for and Ahmed who was working with me was so pleasant and reasonable. Can’t wait to purchase more cars with them in the future. hoping for and Ahmed who was working with me was so pleasant and reasonable. Can’t wait to purchase more cars with them in the future. More

I have a great experience of buying a new car from Audi Gilbert. The sales Torii is really helpful and I only took 2 hours to finish my purchase and get my finance. All the service I received was really go Gilbert. The sales Torii is really helpful and I only took 2 hours to finish my purchase and get my finance. All the service I received was really good! I will recommend everyone who wants to buy an Audi car to Audi Gilbert. More

We showed up to the dealership and Zach got us exactly what we wanted! He was so FAST and EASY to work with! He was attentive and super helpful with everything! what we wanted! He was so FAST and EASY to work with! He was attentive and super helpful with everything! More

BAIT AND SWITCH. MOMORIAL DAY SALE PERCENTAGE RATE ON PRE OWNED CERTIFIED AUDI'S WAS NOT TRANSPARENT WITH NO GIVEN DRTAILS. WENT TO MERCEDS BENZ DOWN THE STREET. THEY KNOW HOW TO TREAT A CUSTOMER WITH PRE OWNED CERTIFIED AUDI'S WAS NOT TRANSPARENT WITH NO GIVEN DRTAILS. WENT TO MERCEDS BENZ DOWN THE STREET. THEY KNOW HOW TO TREAT A CUSTOMER WITH TRANSPARENCY AND RESPECT. More