Audi Gilbert
Gilbert, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 44 reviews
Shyla Jones was amazing! She went above and beyond for me, as did the entire team at Audi Gilbert. Shyla was extremely knowledgeable, patient and authentically caring. I had She went above and beyond for me, as did the entire team at Audi Gilbert. Shyla was extremely knowledgeable, patient and authentically caring. I had an incredibly enjoyable car buying experience for the first time in my life. More
Xavier showed me that the process of buying an Audi doesn’t have to be painful or difficult. His honest and direct approach are what car buyers always hope for. There is no one else I would rather work doesn’t have to be painful or difficult. His honest and direct approach are what car buyers always hope for. There is no one else I would rather work with in the future. More
So everytime I take my car there I get it back filthy. The service advisor Scott doesn't know about company programs and warranties and tries to sell me overpriced tires etc. This time they ruined the pai The service advisor Scott doesn't know about company programs and warranties and tries to sell me overpriced tires etc. This time they ruined the paint on my car and returned it with overspray on it. Took it to the Subaru dealer to get detailed did nothing and said that it had been there awhile. I washed the car last week before taking it there and it wasn't like that.i only have washed the car by hand (it's black) so to seeing them destroy mu Q5 is just bs. More
Ahamed was part of the reason I bought my audi q3. He was very professional abs followed up with me even when cars were sold before I could come down. He knew my options I was looking for and followed throug very professional abs followed up with me even when cars were sold before I could come down. He knew my options I was looking for and followed through. Best buying experience I’ve had in my lifetime. He definitely will be running the show in the near future. Thank you for matching my needs and providing insight without pushing it on me. Perfect customer service from my perspective. More
This service manger is rude and incompetent.I need check This service manger is rude and incompetent. I need check service on Jan. So I scheduled Dec. One week later Audi Gilbert called me for rescheduled. This service manger is rude and incompetent. I need check service on Jan. So I scheduled Dec. One week later Audi Gilbert called me for rescheduled. They made rescheduled available day. But today they called me again they need reschedule. So I asked to manager what's happened. She was very rude. She didn't listen and not confirm reschedule day. Just reschedule maybe moved it again. It is a nut. Manger has to control their engineer's schedule with customer's appointment. That manager didn't do that well. It is worst experience. Their sale part is good. But service part is worst. More
Ashamed was fantastic to work with. Easy process once we decided what we wanted to buy. Took us a while to decide and Ahamed answered all of our questions and kept us updated with any inventory changes! decided what we wanted to buy. Took us a while to decide and Ahamed answered all of our questions and kept us updated with any inventory changes! More
Ahamed was an amazing salesman at Audi Gilbert. He has a ton of knowledge about cars in general and knew everything about the 2022 Audi e-tron we purchased. He was very easy to talk to and was not pushy at ton of knowledge about cars in general and knew everything about the 2022 Audi e-tron we purchased. He was very easy to talk to and was not pushy at all. To top it off, we decided we were going to come back the following day to make the purchase and he happily came in on his day off to make everything happen. I HIGHLY recommend Ahamed at Audi Gilbert if you’re in the market for a new ride! More
Ahmed greeted me outside! He was efficient, kind , polite and extremely good at his job! I would recommend anyone to go he him! He and Nelson very nice and easy to work with! and extremely good at his job! I would recommend anyone to go he him! He and Nelson very nice and easy to work with! More
We worked with Max R. and had the absolute best experience. He did not pressure us about our purchase, respected our time and made our car buying experience so pleasant. After shopping around and b experience. He did not pressure us about our purchase, respected our time and made our car buying experience so pleasant. After shopping around and being mistreated by other dealerships or being told about hidden fees at the last minute, it was so refreshing to deal with Max and Audi Gilbert. Even in the finance stage, we weren’t pressured to upgrade and add on to our purchase. As long as I’m local, I will try to make all future purchases with Max and Audi Gilbert. More