Audi Fresno - Service Center

Service - 5 stars The best compliment I can give is that I tell people I would buy another Audi in a heartbeat largely because of the service dept. I have delt mostly The best compliment I can give is that I tell people I would buy another Audi in a heartbeat largely because of the service dept. I have delt mostly with Shane but everyone is always so welcoming & willing to help with whatever.. They deserve the 5 stars & then some !! More

Fresno Porsche does it again! Fresno Audi Porsche does it right again! Having bought and then later serviced my Audi S6 there for years, first time bringing in my 2014 911 S Carrer Fresno Audi Porsche does it right again! Having bought and then later serviced my Audi S6 there for years, first time bringing in my 2014 911 S Carrera into the shop for service. Service Tech Shane Atkins provided a thorough review of the work to be done and suggested further service based on the age of the vehicle and the fact that I had purchased it used. In addition, the customer waiting area makes you feel like your in an eclectic modern theater/cafe more than it is a showroom, with plenty of Porsche and Audi eye candy to entertain (be sure to check out the upstairs for some classics). Staff is busy, addressing customers and offering a foamy espresso and treats from the Euro self serve coffee bar. Friendly and not pushy, even if you are just blissfully walking around taking it all in. You indeed get what you pay for.......great service thanks! More

routine Made appt with hugo,.Greeted and questions were asked about visait. Quickly dispatched and i was on my way. Called to let me car was ready for pic Made appt with hugo,.Greeted and questions were asked about visait. Quickly dispatched and i was on my way. Called to let me car was ready for pickup. The car was ready and washed as promised . very professional. Good job More

Recall and 35K service Excellent service. Always greet customers right away and w/a smile. Shane follows up when he says and gives status. First time I used a loaner and Excellent service. Always greet customers right away and w/a smile. Shane follows up when he says and gives status. First time I used a loaner and it was very convenient. More

Most Recent Service The always take great care of my car, alert me to any upcoming issues I should be concerned about in the future. My service agent Shane Atkins always The always take great care of my car, alert me to any upcoming issues I should be concerned about in the future. My service agent Shane Atkins always knows who I am and treats me very courteously, and answers any questions I might have. I highly recommend them. More

Excellent service Hugo Gutierrez is a great service manager who makes sure that I am happy with the service on my Cayenne S. If something isn't quite right I can rely Hugo Gutierrez is a great service manager who makes sure that I am happy with the service on my Cayenne S. If something isn't quite right I can rely on Hugo to take care of it. He's a good listener and responsive to my requests. More

Had an issue with ac on my A7 Everyone in the service department is awesome. Shane and Hugo were so helpful. Took my car in without an appointment and they took me in ASAP. Top of Everyone in the service department is awesome. Shane and Hugo were so helpful. Took my car in without an appointment and they took me in ASAP. Top of the line service at Audi Fresno More

Pretty good dealers Very good customer service , called in for service but wasn’t scheduled for some reason in the system, I showed up for service, they still entertained Very good customer service , called in for service but wasn’t scheduled for some reason in the system, I showed up for service, they still entertained me in a timely manner just like an appt More

very efficient Easy to set-up appointment and always finished on time, service department is very polite, and they give you all the information you need to know conc Easy to set-up appointment and always finished on time, service department is very polite, and they give you all the information you need to know concerning you automobile More

It was a great experience!! Our service person Shane is great. He Gave us loaner while our car was in for service. Always welcomed when we arrive. Couldn’t ask for a better exper Our service person Shane is great. He Gave us loaner while our car was in for service. Always welcomed when we arrive. Couldn’t ask for a better experience at a dealership. More