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Audi Fresno - Service Center

Fresno, CA

4.9
735 Reviews

735 Reviews of Audi Fresno - Service Center

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December 22, 2019

Great experience It was easy to schedule my online service. I received text as a reminder. Once I was there my service attendant was great. he was friendly and know More

by joeyl1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane atkins
December 11, 2019

Great service department Like to say thank you abel for always a great service.. Everytime i have issue, it could minor or major, abel would take care of it very politely and More

by MALLY1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Lopez
December 08, 2019

Very satisfied with loaner car and service The service department has always accommodated my service request, appointment times and a request for a loaner car. My car is always clean and comple More

by ROGER32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mazy Hassanpour
Jan 04, 2020 -

Audi Fresno responded

That's great thank you for sharing your awesome experience

Jan 04, 2020 -

Audi Fresno responded

Awesome thank you for sharing your awesome experience with us.

December 06, 2019

Great detail Brought in my friend's 2010 Challenger to get detailed.Being a black vehicle it's pretty hard to get clean. They did a great job. Car looked showroom More

by RYUSFA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Lopez
December 03, 2019

Great People. Very friendly service advisor who gets your car completed when he says so! Always concerned that I am satisfied with the condition of the car More

by MGOLDFARB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2019

Quality Service Prompt professional and courteous service. Brayan also makes us feel important. He also treats us the way I know he would want to be treated if he wer More

by CELESTE1257
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2019

Expectations Bryan always gets the service completed to my expectations. Well others have been unsure or just said that it can’t be done. Bryan finds away. Excelle More

by Gkkb89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Sosa, Gary Singh, Abel Lopez
Jan 04, 2020 -

Audi Fresno responded

Thank you for the kind words! We agree Bryan and the team are pretty awesome. So glad you shared your experience with us!!

November 30, 2019

Everything was well done Bryan was terrific always helpful k Have always had great service ! You are as good as your employees! Well done!!! Have had positive experiences each time I’ve been in for service or sa More

by JENNYD963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorsey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Van Vliet
Dec 01, 2019 -

Audi Fresno responded

We totally agree we are lucky to have the dedicated and talented staff we have! Thank you for sharing your experience in both our sales and service departments. We thank you for your patronage and wish you Happy Holidays

November 28, 2019

GT3 service Car was in and out the next day. Had a 911 loaner which was great. Car was brought back to me without any issues and the service was complete. More

by alhadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Cherrington service advisor
November 26, 2019

All went smoothly...very professional and courteous. Everything done as promised. Work done was timely, and professional. Transportation was provided and all went smoothly. Bryan explained all questio More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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