Audi Fresno - Service Center

My car was not complete I reached out to Audi experience and they are assisting me with this matter. A non qualified employee diagnosed my vehicle and gave the wrong diagnostic. and they are assisting me with this matter. A non qualified employee diagnosed my vehicle and gave the wrong diagnostic. More

Hugo was very accommodating, professional and honest. Service was provided as proposed and fulfilled completely. As expected from an Audi dealer. Will return for future services. honest. Service was provided as proposed and fulfilled completely. As expected from an Audi dealer. Will return for future services. More

Hugo was great to work with. He made the entire experience very pleasant. He also took the time to check up on the service a few days after to make sure everything was working properly. experience very pleasant. He also took the time to check up on the service a few days after to make sure everything was working properly. More

Besides the unexpected sensor expense on top of the already pricey 55k service, service was satisfactory. Car pulls a little to the right after tire rotation already pricey 55k service, service was satisfactory. Car pulls a little to the right after tire rotation More

They always treat you like royalty! Hugo is very honest and kind. I would buy another Audi as long as I have him as my service advisor. and kind. I would buy another Audi as long as I have him as my service advisor. More

Fast and friendly service. The service tech was very knowledgeable and helped me understand some additional features in my car that I wasn’t aware of. knowledgeable and helped me understand some additional features in my car that I wasn’t aware of. More

No response from my service advisor or the letter I wrote to the general manager about my experience. I considered purchasing another Audi, but will not do so now. to the general manager about my experience. I considered purchasing another Audi, but will not do so now. More

The guys are all very helpful and friendly I can pull my car up at any time if I need oil, air in my tires low, my key fixed if the battery is low. car up at any time if I need oil, air in my tires low, my key fixed if the battery is low. More

Bryan is very friendly and knowledgeable about my vehicle. He takes the time to engage with the customers and make it a very pleasant experience. vehicle. He takes the time to engage with the customers and make it a very pleasant experience. More

The service provided to me was very coureous prompt and reliable. The service advisors are very thorough and informative. Overall very good experience and satisfied. reliable. The service advisors are very thorough and informative. Overall very good experience and satisfied. More