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Audi Fresno - Service Center

Fresno, CA

4.9
735 Reviews

735 Reviews of Audi Fresno - Service Center

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December 03, 2020

I’ve never had a bad experience and because they are so much better than their competition I keep coming back for more. Thanks to them, I really enjoy buying Audis. More

by supernew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Singh
December 03, 2020

Excellent service. Friendly and knowledgeable staff. I’ll be back. This dealership is awesome. Thanks again for fixing my Porsche. Jerry was easy to work with and stayed in touch with me. More

by duane.garrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry in Service Department
December 03, 2020

I love this dealerships good customer service every time o go I give ten star out ten keep the good work going I will buy my next car there More

by JATNJBI6359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

Bryan is great but disappointing that yet again, repair could not be made to brake squeal, leaving an unhappy customer! It is NOT normal and Q7 owners should not have to live with it after paying so much More

by CLIFFO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2020

Every time I schedule and appointment, Audi provides the best service. Always in a timely matter, if they know they’ll take longer they offer a guest car. Great place More

by ART21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Aguila
November 29, 2020

A great place to have my Audi serviced for oil change. They honored my coupon which brought the cost down. Hugo was very helpful and got my oil change done fast with a complimentary wash. The waiting time More

by JABED_R_KHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2020

Although there was a charge for turning off an electrical problem the service was excellent. Mr Serpa helped me with the issue for $50 and I think that’s a little high. More

by pharmacutest1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2020

I’m new to Audi & everyone has been very helpful. Service people have been easy to communicate with & has got everything done pretty quickly. Thank you More

by Vicki Lombardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2020

I've been taking my car there for the last 4 years very courteous and professional Brian Serpa always does a fantastic job in greet you with a smile thank you Brian More

by Shazamgto1968
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2020

Fast service, rental car was great. Well done thank you. I need to use more work that is one of the reasons I hate leaving reiews More

by omburton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Aguila
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