Back

Audi Fresno - Service Center

Fresno, CA

4.9
735 Reviews

735 Reviews of Audi Fresno - Service Center

Sort by
December 26, 2020

Best service, communication and pricing!!! Always purchase much cars through the team here, and get the serviced without any issues. Team is always knowledgeable and work hard to get you in and our f More

by jayvirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Audi Fresno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kind Regards, Your Audi Fresno Team 888-686-4289

December 25, 2020

Representative, Bryan, was very helpful on a Christmas holiday! He reassured me that I could travel safely back to Los Angeles. Thank you so much!!! More

by darlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2020 -

Audi Fresno responded

Thank you, Darlene! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Fresno. Kind Regards, Your Audi Fresno Team 888-686-4289

December 24, 2020

Bryan, my advisor, is always professional and knowledgeable about my vehicle. He is essentially one of the reasons I buy an expensive German import. Personal and friendly service at each visit! I More

by gcoeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cawthon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2020 -

Audi Fresno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bryan and the team have provided you with such a positive experience. Thank you again for choosing Audi Fresno, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Your Audi Fresno Team 888-686-4289

December 23, 2020

Best service here. Always immediate attention, help where help can be given, great communication and a rental car with a scheduled appointment. I’m always grateful and happy when I leave. Hard to say that bu More

by Lvsmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason in service. , Gary Singh
Dec 26, 2020 -

Audi Fresno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kind Regards, Your Audi Fresno Team 888-686-4289

December 23, 2020

We Live an hour and a half away but we always drive there because we really like the dealership. Always helpful, friendly and excellent service. More

by SBX3OFUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2020 -

Audi Fresno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kind Regards, Your Audi Fresno Team 888-686-4289

December 20, 2020

Friendly and great customer service! Hugo made sure I was updated throughout the service and he made sure I got my car back on time. More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2020

Everything was taken care of that was needed. They completed the job, and we’re courteous, and efficient. The service department is excellent! The towing service was excellent as well. More

by CURTISBLASINGAME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Ocegueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Mora, Tyler Norman
December 19, 2020

I have always felt comfortable and confident with Fresno Audi. Service technician Hugo Gutierrez has always been very friendly, caring and just an overall down to earth person. More

by PAULMONTELONGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2020

I’m always happy with the service. Bryan is always helpful and takes time to be sure I understand the service & pricing. Having the option to use a loaner car is great. More

by LPAPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2020

HUGO and all are the bomb!I appreciate him and staff so HUGO and all are the bomb! I appreciate him and staff so much. I wouldn't take my car anywhere else. I dont know the actual repair folks, but they de More

by LROLLER
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Urbano
...
28
...