Audi Fresno - Service Center

I’m happy with what they done to my q7. Like to thank Bryan Serpa for his friendliness and by taking time to over the Audi care. Which saved me a lot of money on my future services. Bryan Serpa for his friendliness and by taking time to over the Audi care. Which saved me a lot of money on my future services. More

We came in to have our Cayenne serviced. Everything was handled efficiently and we are now waiting for a part that is being sent from Germany to fix our front seat. When that’s taken care of we will be tot handled efficiently and we are now waiting for a part that is being sent from Germany to fix our front seat. When that’s taken care of we will be totally satisfied More

Hugo was very professional and answered all my questions. When he was not sure of the answer he admitted so and he found the correct answer for me. When he was not sure of the answer he admitted so and he found the correct answer for me. More

The service department is efficient and effective. They had to wait until parts came in and allowed me to use the courtesy car for that duration. had to wait until parts came in and allowed me to use the courtesy car for that duration. More

Friendly and accommodating sales and service staff. Kept me updated on status of my custom car order throughout the process. All communication e-mails were answered in a timely matter. me updated on status of my custom car order throughout the process. All communication e-mails were answered in a timely matter. More

Everything started very well and smooth since I made the appointmen very cordial when I drop and picking up my vehicle. Although I dropped it late they had it ready the next day. Nice work appointmen very cordial when I drop and picking up my vehicle. Although I dropped it late they had it ready the next day. Nice work More

Service was great, however, picked up vehicle at 7:45pm and fob wasn’t working, was told, “sorry, but there’s nothing we can do and fob wasn’t working, was told, “sorry, but there’s nothing we can do More

It was my first time at Audi in Fresno and Bryan gave great customer service and the person outside was very welcoming to the service department. great customer service and the person outside was very welcoming to the service department. More

My advisor Jerry Campuzano was helpful, professional and friendly. So too was everyone else I encountered at the dealership. The process was smooth and I appreciated the COVID-19 measures in place. friendly. So too was everyone else I encountered at the dealership. The process was smooth and I appreciated the COVID-19 measures in place. More

They got my car in in a timely manner and went over any warranty work and options I had, Hugo was Thorough and friendly and I would recommend this department to anyone warranty work and options I had, Hugo was Thorough and friendly and I would recommend this department to anyone More