Audi Fresno - Service Center

Service department is the absolute best I have ever dealt with . Always accommodating as my work schedule fluctuates which has me dropping off the day prior. with . Always accommodating as my work schedule fluctuates which has me dropping off the day prior. More

Employees are courteous and friendlyCheck in and check Employees are courteous and friendly Check in and check out was very efficient The service advisor knew exactly which service was due from our servi Employees are courteous and friendly Check in and check out was very efficient The service advisor knew exactly which service was due from our service plan More

The service department at Audi Fresno is professional and treats their customers with utmost respect. Each advisor explains the services that are being performed and keeps their customers updated. treats their customers with utmost respect. Each advisor explains the services that are being performed and keeps their customers updated. More

Very friendly and professional staff. Jerry is very understanding and helpful with all aspects of repair and service. Kept me informed all along the way. No surprises and easy in and out. understanding and helpful with all aspects of repair and service. Kept me informed all along the way. No surprises and easy in and out. More

Audi and Porsche in Fresno was very helpful and fast. Hugo was attitive and answered all my questions and concerns. Hugo was willing to help and go the extra mile to help with the issue my car had. Tha Hugo was attitive and answered all my questions and concerns. Hugo was willing to help and go the extra mile to help with the issue my car had. Thank you More

Came to get another key programmed. Easy to schedule and the order came in early. Had me in and out pretty quick! As always, 5 star service! the order came in early. Had me in and out pretty quick! As always, 5 star service! More

Always a pleasure coming to Audi Fresno to get my car serviced. Bryan in service was super friendly and helpful as usual! Always knowledgeable and communicative to work with. serviced. Bryan in service was super friendly and helpful as usual! Always knowledgeable and communicative to work with. More

Hugo assisted me almost immediately and had the loaner ready. When I picked up car, same thing, my car was ready and even washed. Very Happy customer here. ready. When I picked up car, same thing, my car was ready and even washed. Very Happy customer here. More

I went online to make an appointment based on requesting my usual service person Bryan Serpa. I arrived to my appointment assigned to Hugo Gutierrez and told that my first routine service would need take my usual service person Bryan Serpa. I arrived to my appointment assigned to Hugo Gutierrez and told that my first routine service would need take more than 1 day because they were overbooked. -I should have been provided the option to reschedule online. Coordinating being without my car was unnecessary and frustrating. Hopefully, my next experience will be what I have grown accustomed to. More

Hugo was very easy to work with, upbeat and has a positive attitude! I am very happy to have him as my contact at the dealership! positive attitude! I am very happy to have him as my contact at the dealership! More