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Audi Fresno - Service Center

Fresno, CA

4.9
735 Reviews

735 Reviews of Audi Fresno - Service Center

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March 04, 2021

Great team.. great service .. they had my loaner ready to go .. the loaner car was clean.. full of gas.. car was ready as promised .. all good 😌 More

by TJEBIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cawthon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Urbano
Mar 05, 2021 -

Audi Fresno responded

Thanks for sharing your thoughts about your experience with Audi Fresno. We appreciate your business and hope to see you again soon! Kind Regards, Your Audi Fresno Team 888-686-4289

March 03, 2021

Was greeted right away and Nathan was very friendly and helpful. He went the extra mile to help replace a license plate frame. The service was completed in a very timely manner. More

by luvz2sing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Ocegueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Audi Fresno responded

Thank you for your business and this review. We're happy to hear Nathan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kind Regards, Your Audi Fresno Team 888-686-4289

February 28, 2021

Best car ever owned and the people who work at Audi Fresno are very friendly. Will definitely purchase from them again. Always look forward to taking the car. More

by theresabarbeiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2021 -

Audi Fresno responded

Theresa, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Fresno, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Your Audi Fresno Team 888-686-4289

February 28, 2021

Audi of Fresno is the best. I have had nothing but great experiences with this dealership. Very professional staff with outstanding customer service 5 stars no doubt More

by calderaanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2021 -

Audi Fresno responded

Thank you! Bryan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Fresno. Kind Regards, Your Audi Fresno Team 888-686-4289

February 27, 2021

Excellent service always!! It is very convenient and pain free to take a care in to be serviced. I often get a loaner which is wonderful. Staff is very friendly and they are fast. More

by LINDAHUTCHESON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2021 -

Audi Fresno responded

Linda, We are very happy to hear our staff provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kind Regards, Your Audi Fresno Team 888-686-4289

February 24, 2021

Jerry was phenomenal. Quickly diagnosed the vehicle and provided updates periodically. Car was done on time and was cleaner than when i dropped it. Super friendly too. More

by yuvaldm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Feb 25, 2021 -

Audi Fresno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kind Regards, Your Audi Fresno Team 888-686-4289

February 21, 2021

Jerry is fantastic! He really tried to accommodate last minute service to my car. Super friendly and helpful! I highly recommend Fresno Porsche Service Department. More

by 1kkuntz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry
Feb 21, 2021 -

Audi Fresno responded

Thank you for taking the time to share your thoughts on working with Jerry and our service team. We're glad to hear we delivered such a great experience! Kind Regards, Your Audi Fresno Team 888-686-4289

February 20, 2021

The staff at Audi Fresno has always been very professional, friendly from beginning to end. i also like that they always have a loaner car available to me so that I do not have to be without a ve More

by ROGER32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2021 -

Audi Fresno responded

It's great to hear that we were able to help you out and provide a pleasant experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Fresno! Kind Regards, Your Audi Fresno Team 888-686-4289

February 19, 2021

Bryan Sherpa awesome to work with!! Remembers you and your situation, extremely friendly and helpful! Dealership does need to improve on quality of cleaning of loaner vehicles, specifically windows ins More

by rpksandoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Audi Fresno responded

Thank you so much for reviewing your experience with us! We're glad you enjoyed working with Bryan. We will discuss your feedback about our loaner vehicles with our team. We appreciate your business, and all of us here at Audi Fresno look forward to serving you again soon! Kind Regards, Your Audi Fresno Team 888-686-4289

February 19, 2021

They are a good dealership. They are fair and communicate well. It’s nice to work with people that know you. Not just a number. More

by DannyIest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Urbano
Feb 20, 2021 -

Audi Fresno responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kind Regards, Your Audi Fresno Team 888-686-4289

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