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Audi Fresno - Service Center

Fresno, CA

4.9
735 Reviews

735 Reviews of Audi Fresno - Service Center

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March 13, 2021

Bryan was very friendly and helpful with taking care of me giving professional advice and keeping time frame it was a pleasure working with him More

by szpyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2021 -

Audi Fresno responded

Thank you for the kind words for our Bryan and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kind Regards, Your Audi Fresno Team 888-686-4289

March 12, 2021

Bryan took care of me better than I could have expected. I showed up I didn’t say a word, he rann and got my loaner, then promptly took me in and got me on my way. Flawless He communicated promptly, let More

by PAUL_FICK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Audi Fresno responded

Paul, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bryan and our service team met your expectations. Thank you again for choosing Audi Fresno, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Your Audi Fresno Team 888-686-4289

March 12, 2021

Excellent service. Jerry is extremely efficient and friendly. He always has me taking care of and always calls back with any of my concerns. The experience so far has been great. More

by g935
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Calles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2021 -

Audi Fresno responded

Thank you so much for your excellent review! We are so glad that Jerry had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Audi Fresno. Please don't hesitate to reach out if you need anything else. Kind Regards, Your Audi Fresno Team 888-686-4289

March 11, 2021

Excellent service and professionalism. Most recently worked with Bryan Serpa from the service department and he is highly recommended! In fact everyone that we have worked with over the past 1.5 years i More

by Gregory Linkowski,MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Audi Fresno responded

Gregory, Thank you so much for your kind words regarding your recent experience working with Bryan, and for taking the time to leave us this wonderful feedback! Kind Regards, Your Audi Fresno Team 888-686-4289

March 11, 2021

I always have a great experience and exceptional service at Fresno Audi. The service dept. is always friendly, knowledgeable and service is always done in a timely manner. More

by DAVIDMSTYLIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cawthon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Audi Fresno responded

David, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Kind Regards, Your Audi Fresno Team 888-686-4289

March 09, 2021

The dealership in Fresno, California was excellent... Hugo was great 👍 helpful and attentive.. I would highly give the dealership five stars and oh, and they provide great coffee. More

by JUNESUAREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Audi Fresno responded

June, Thank you for choosing Audi Fresno, your feedback and rating mean a lot to us. We're glad Hugo was able to help, and we hope to see you again! Kind Regards, Your Audi Fresno Team 888-686-4289

March 09, 2021

Very professional, the service appointment went very well. I won’t hesitate to bring my car back for service. Thank you Audi of Fresno for great service. More

by doughertypj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Audi Fresno responded

We appreciate your business, Hugo and our service team look forward to serving you again soon! Kind Regards, Your Audi Fresno Team 888-686-4289

March 06, 2021

I appreciate how professional and personal the service department is! Bryan is my Advisor and always makes me feel like the Audi Fam! Thank you! More

by RDELONG7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Ocegueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2021 -

Audi Fresno responded

Thank you for your kind review! We strive to make sure that all of our customers leave happy, so we're thrilled that Bryan makes you feel welcomed here at Audi Fresno. Thanks again--we truly appreciate your business! Kind Regards, Your Audi Fresno Team 888-686-4289

March 05, 2021

Very friendly. Prices are a bit steep. Very courteous staff. When parking cars the parking brake needs to be set per Audi. Diesel service package was pricey. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Ocegueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
Mar 07, 2021 -

Audi Fresno responded

Hi Ron, Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Kind Regards, Your Audi Fresno Team 888-686-4289

March 04, 2021

The process was near perfection. Hugo was a great support provider. He guided me through and through. I will continue to use their services and recommend to others as well. More

by Tisha
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Audi Fresno responded

Tisha, Thank you for your very kind review. Hugo and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Fresno. Kind Regards, Your Audi Fresno Team 888-686-4289

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