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Audi Fremont

Fremont, CA

4.3
252 Reviews

43191 Boscell Rd

Fremont, CA

94538

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Showing 252 reviews

September 23, 2021

Peter Clark very friendly, great communicate, Peter let me know what work to be done and what need to be done in the future. Follow up and inform when the car is done. More

by tonytran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Clark
Sep 27, 2021 -

Audi Fremont responded

Hello Tonytran, It's really rewarding hearing that Peter Clark was able to assist and provide you with outstanding service throughout your visit with us. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Thank you for allowing us the opportunity to earn your business and we're looking forward to serving you for many years to come! Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Take Care, Your Friends and Family at Audi Fremont

September 22, 2021

Great communication throughout the process. Dealer underestimated the amount of work needed, but they completed the work nevertheless. More

by Leo
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Clark
Sep 27, 2021 -

Audi Fremont responded

Hello Leo, We greatly appreciate you taking the time to post your 5-stars review! It's wonderful to hear that our team delivered an exceptional experience. Thank you for allowing us the opportunity to earn your business and we're looking forward to working with you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Audi Fremont

September 15, 2021

Joe Nguyen is absolutely the best. He and David always take care of all my service needs. I followed Joe over to Fremont Audi from Oakland Audi because he is that good and we know we can trust him and his More

by oguzman1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David De La Torre, Joe Nguyen
Sep 15, 2021 -

Audi Fremont responded

Hi Oscar, Our entire service team greatly appreciates your amazing 5 star review! Your wonderful comments regarding the best service you have with Joe and David are a blessing to our team. We truly consider our guests family and thrilled to know the kind manner the service team attended to you with. Thank you for your business and the opportunity to serve you! Well wishes, Your Friends and Family at Audi Fremont

September 11, 2021

I came in to do an oil change for my A3, frank take care me like usual , he is the one make me come to this dealership More

by dude26hk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Sep 13, 2021 -

Audi Fremont responded

Hi there, Thank you for taking the time to leave us your 5 star review regarding your recent service visit! We are happy to hear that Frank has taken great care of you time and time again. We are grateful for your continued patronage and are here for you should you have any questions or servicing needs. Well wishes, Your Friends and Family at Audi Fremont

September 10, 2021

I received excellent service at this dealer. My car was correctly repaired. I had a loaner car, the loaner car that was in excellent condition as well. More

by HS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Pearson
Sep 11, 2021 -

Audi Fremont responded

Hello, Our team is flattered to know that your recent service experience was nothing short of excellent and we truly appreciate you complementing our commitment to ensure that guest receive their car back in tip-top shape! Thank you for the opportunity to serve you! We look forward to assisting you with all of your Audi needs! Well wishes, Your Friends and Family at Audi Fremont

September 04, 2021

My service Coordinator Frank Santos went way beyond my expectations. The loaner vehicle covered all my needs. Thank you for such a great service experience More

by Peter Brodsgaard
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Santos
Sep 06, 2021 -

Audi Fremont responded

Hello Peter, Thank you for complementing our talented team on the level of service you experienced while servicing your Audi! All of us at Audi Fremont appreciate the opportunity to earn your business. Kind Regards, Your Friends and Family at Audi Fremont

September 03, 2021

Yes, but the car was kept for over two days just for a tire change. The rep was nice but not communicative enough. Hard to grab ahold of. More

by Momo Chan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Santos
Sep 07, 2021 -

Audi Fremont responded

Hello, Our team at Audi Fremont understands you have concerns with your recent service experience. Your time is very important to us and we sincerely apologize for the delay you experienced. Please know we will review and discuss your specific concerns with our team to improve upon our daily processes. We hope to have another opportunity to better serve you in the future. Kind Regards, Kimberlee Camargo Reputation and Brand Ambassador Kim.camargo@fletcherjones.com

September 01, 2021

Antonio Vera and his Service team went above and beyond with my recent visit. His professionalism, efficiency, and level of care for my RS5 far exceeded expectations. Audi Fremont has earned a loyal cust More

by Indefinite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Vera
Sep 02, 2021 -

Audi Fremont responded

Hello, Thank you for complementing our talented team on the level of service you experienced while servicing your Audi! All of us at Audi Fremont appreciate the opportunity to earn your business. Kind Regards, Your Friends and Family at Audi Fremont

August 20, 2021

I got a flat tire in Fremont and called Audi from the side of the road. I arranged to have my car towed there, even though they were closing. The kept me in the loop over the weekend and even sent video More

by lifeisacabernet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone I interacted with was great! Unfortunately I cannot remember the names of everyone. , Alfred Pearson
Aug 26, 2021 -

Audi Fremont responded

Hello, All of us at Audi Fremont take great pride in serving our guest well and are elated to know you found our service drive to be absolutely fantastic! Thank you for allowing us the opportunity to earn your business! We look forward to welcoming you back! Kind Regards, Your Friends and Family at Audi Fremont

August 16, 2021

David de La Torre was amazing. Above and beyond service More

by Victorgarcia52152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David De La Torre
Aug 17, 2021 -

Audi Fremont responded

Hi Victor, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Audi Fremont

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