Audi Fremont
Fremont, CA
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From our first visit to know about the particular car we were interested, and to test drive. The salesman who informed us about the car and responded to all our questions and inquiries was very attentive an were interested, and to test drive. The salesman who informed us about the car and responded to all our questions and inquiries was very attentive and patient with us. The salesman knowledge of the Audi cars is outstanding. He was very professional throughout the handling of the car transaction. Even gave us update of the new car we were waiting. Then another wonderful experienced in the Finance dept. Arnel took time to informed us all informations pertaining to the the financing of our Q3 purchased. Took time to answer our questions and explained some that were not clear to us. Arnel was very knowledgeable , friendly and attentive to us. He went above to help my husband clarify a miss information from the Oakland dealer . Overall we appreciate the OUTSTANDING customer service of everyone involved in the purchased of our Audi Q3. Thank you Fremont Audi for your amazing dealer. My husband and I are looking forward to continue getting service from your dealer in the maintenance of our new Audi cars for years to come. More
Alex Rostin helped me with my 2022 SQ5 purchase. He was very professional, yet personable and genuine. His in depth product knowledge, along with his love of cars, helped me finalize my decision. (I had b very professional, yet personable and genuine. His in depth product knowledge, along with his love of cars, helped me finalize my decision. (I had been to several dealers over the last 2 months.) Alex provided an excellent customer experience. Financing was also smooth. Louis Garcia made signing a mountain of paperwork stress free as he explained each form, and expertly answered my questions. Thank you Fremont Audi, I love my SQ5. More
Justin helped me buy a beautiful car that makes me smile! He didn't apply heavy pressure. He listened to what I wanted and gave me options. He was patient and generous with his time in person, by phone an He didn't apply heavy pressure. He listened to what I wanted and gave me options. He was patient and generous with his time in person, by phone and by text! Great car buying experience! More
I worked with Kenneth on my Audi Q7 search and purchase. He is very honest, patient, and knowledgeable, made right to the point follow up. Very pleased experience. He is very honest, patient, and knowledgeable, made right to the point follow up. Very pleased experience. More
Excellent service, courteous and knowledgeable. Thanks very much But your phone service need to be improved. No one is answering your main line. very much But your phone service need to be improved. No one is answering your main line. More
This was a very smooth transaction. I am happy that Samantha went over and above to ensure I got to drive my vehicle (expediting port to dealership transfer) before leaving for a few weeks vacation. Th Samantha went over and above to ensure I got to drive my vehicle (expediting port to dealership transfer) before leaving for a few weeks vacation. Thank you Fremont Audi. More
Service was exceptional. I dropped off my car quickly. Loaner car was waiting for me. Car was serviced and delivered earlier than expected. Loaner car was waiting for me. Car was serviced and delivered earlier than expected. More