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Audi Fremont

Fremont, CA

4.3
252 Reviews

43191 Boscell Rd

Fremont, CA

94538

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Showing 252 reviews

March 02, 2022

From our first visit to know about the particular car we were interested, and to test drive. The salesman who informed us about the car and responded to all our questions and inquiries was very attentive an More

by AL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne kuo, Arnel Leyco
Mar 04, 2022 -

Audi Fremont responded

Hello AL! It was such a pleasure to read your review! We truly appreciate your kind compliments and gratitude towards Arnel; we will be sure to pass it along. Congratulations on your Q3, we wish you many miles of enjoyment! Thank you for choosing Fletcher Jones, we are so thrilled to have gained such incredible guests. Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Audi Fremont

January 18, 2022

Alex Rostin helped me with my 2022 SQ5 purchase. He was very professional, yet personable and genuine. His in depth product knowledge, along with his love of cars, helped me finalize my decision. (I had b More

by Deborah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rostin
Jan 19, 2022 -

Audi Fremont responded

Hello Deborah, Congratulations on your new SQ5! We truly appreciate your kind compliments and we are even more excited to hear about the excellent experience that Alex and Louis has provided you. Thank you for choosing Audi Fremont, we hope to see you again should you ever need service or are in search of a new vehicle! Take care, Your friends and family at Audi Fremont

January 02, 2022

Justin helped me buy a beautiful car that makes me smile! He didn't apply heavy pressure. He listened to what I wanted and gave me options. He was patient and generous with his time in person, by phone an More

by RitaSJ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samantha Song , Justin Cho
Jan 06, 2022 -

Audi Fremont responded

Hello Rita! Congratulations on your new vehicle! Thank you for choosing Audi Fremont, our team truly appreciates your business. We are so pleased to hear about your amazing experience working with Justin; we will be sure to pass along the kind compliments. Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Audi Fremont

December 19, 2021

I worked with Kenneth on my Audi Q7 search and purchase. He is very honest, patient, and knowledgeable, made right to the point follow up. Very pleased experience. More

by Ethan.wei
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Lee
Dec 21, 2021 -

Audi Fremont responded

Hi Ethan, Thank you so much for taking the time to leave us your feedback! We are so thrilled to hear about your recent with Kenneth. Congratulations on your new Q7! We hope you enjoy every mile. Please don't hesitate to contact us should you have any questions or concerns. Take care, Your friends and family at Audi Fremont

December 17, 2021

Excellent service, courteous and knowledgeable. Thanks very much But your phone service need to be improved. No one is answering your main line. More

by roytsung
Recommend Dealer
Yes
Employees Worked With
Peter Clark
Dec 31, 2021 -

Audi Fremont responded

Hello, Thank you for being a valued guest and taking the time to provide your helpful insight. We sincerely apologize for the challenges you experienced attempting to connect with our team. Please know we will utilize your feedback to improve upon our processes. If you have any additional questions, please feel welcome to contact us. Most Sincerely, Kimberlee Camargo Reputation and Brand Loyalty Manager Kim.camargo@fletcherjones.com

Dec 31, 2021 -

roytsung responded

Very happy with service and quality of work. HappY New Year! Roy

December 15, 2021

Great service from Dante and Alfred, very friendly and knowledgeable. I will buy my next car from this dealership again. More

by hutch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante Kanki, Alfred Pearson
Dec 16, 2021 -

Audi Fremont responded

Hello Hutch! We are so grateful for your business and even more pleased to hear that Dante and Alfred has taken great care of you during your visit! Congratulations on your new vehicle! Please don't hesitate to contact us should you have any questions or concerns. Best, Your friends and family at Audi Fremont

December 14, 2021

Great service. Super accommodating. Friendly. Took care of my car like it was their own. Will be back. More

by michaelturovskiy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Nguyen, Alfred Pearson , Antonio Vera, Andrew Hixenbaugh, Peter Clark
Dec 16, 2021 -

Audi Fremont responded

Hi Michael, We truly appreciate your feedback and we cannot be more pleased to hear about your recent experience. Thank you for your business, it was such a pleasure to have you and we hope to see you again during your next service interval! All the best, Your friends and family at Audi Fremont

December 13, 2021

This was a very smooth transaction. I am happy that Samantha went over and above to ensure I got to drive my vehicle (expediting port to dealership transfer) before leaving for a few weeks vacation. Th More

by smv1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Song , Ruel De Guzman
Dec 16, 2021 -

Audi Fremont responded

Hi there, Thank you so much for taking the time to leave us such a wonderful review. We are so pleased to hear about your recent visit and that Samantha has taken great care of you. Congratulations on your new vehicle, we wish you many miles of enjoyment! Take care, Your friends and family at Audi Fremont

November 22, 2021

Service was exceptional. I dropped off my car quickly. Loaner car was waiting for me. Car was serviced and delivered earlier than expected. More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David De La Torre
Nov 23, 2021 -

Audi Fremont responded

Hi there! Thank you so much for leaving us such a wonderful 5-star review. We are so pleased to hear about your recent service visit and how we have provided you with an exceptional and prompt service. Please do not hesitate to reach out to us for any questions or concerns you may have. We look forward to assisting you again at your next service interval! Take care, Your friends and family at Audi Fremont

November 22, 2021

Service Center is clean and organized. Staff are friendly and attentive: a very welcoming environment. More

by christyf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Pearson
Nov 23, 2021 -

Audi Fremont responded

Hi Christy! Your kind compliments mean the world to us and we are thrilled to have welcomed you to our service center! Thank you for choosing Audi Fremont for your service needs, we look forward to assisting you at your next service interval! Take care, Your friends and family at Audi Fremont

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