Audi Fremont
Fremont, CA
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The moment I stepped in this dealership, I felt so at home. They make sure you are taking care of. Shout out to Kenneth Lee, Louis Garcia, Alex S and Omar! home. They make sure you are taking care of. Shout out to Kenneth Lee, Louis Garcia, Alex S and Omar! More
This is my first car in USA and the sales people Sang, Dante and manager Jim were very patient and supportive in helping me understanding the entire process. The concept of buying Audi went smoothly, than Dante and manager Jim were very patient and supportive in helping me understanding the entire process. The concept of buying Audi went smoothly, thanks to them and the dealership was clean and welcoming. As my car was not available in that dealership, they contacted other dealerships and got the car in 24 hours. So, all in all it was good feeling. More
I went to Audi Fremont for my third service. Scheduling the appointment was easy and hassle free, they provided me with the loaner vehicle. However, the overall experience was not good at all. Scheduling the appointment was easy and hassle free, they provided me with the loaner vehicle. However, the overall experience was not good at all. My car Audi Q3 2020 model is making clucking sounds when I am going over the bumps. This was the second time I gave my car to the dealership for this concern. First time - the technicians were unable to replicate the sound which is understandable and acceptable. However, this time I made sure to perform a road test with one of their employee and he was able to verify the sound. I came home and after a week when I reached out to Audi Fremont - they told me that there is no noise and technicians are unable to hear or replicate the sound in road test. Then I had to again go to their location - I did the road test again, verified the sound and guess what "same person was doing the road test " who did it the first time. They do not have proper communication within their dealership itself and he was joking with me that you could have told them to ask this person about the noise. "If I had to tell them, after doing the road test first time then what was his job and as if I remembered his name" This time I thought that the technicians will be able to find the root cause of the issue. Unfortunately, my service advisor told me that the technician said - "I am being advised by your service tech that the creaking sound is normal" , "The creek was verified and it is normal" -- Seriously!! Is it normal to have creaking sound in a newly bought car having 27k miles???? How come is this normal with a multinational motor brand. More
This is the best car salesman in the world. I’ve never had such a great experience buying a car with Justin. Don’t trust the finance people, but you can definitely trust Justin. I’ve never had such a great experience buying a car with Justin. Don’t trust the finance people, but you can definitely trust Justin. More
Glad we found our new Audi Family! Being a loyal Audi fan for 5 years, we are more than thrilled to have found a trusted dealer that we can rely on. From the moment we walked in Audi F Being a loyal Audi fan for 5 years, we are more than thrilled to have found a trusted dealer that we can rely on. From the moment we walked in Audi Fremont we were treated with professionalism and care. We are completely satisfied with our Q5 prestige! The staff was truly exceptional and informative from sales, management and finance department. They made our Buying experience with ease and the transaction process was such a breeze that we felt zero buying pressure, unlike your typical car dealership. Looking forward to coming back for services or future purchases. Thank You Fremont Audi!! More