Audi Fremont

Wonderful Sales and manager. they helped me to finalize the Q5 in matter of 2 hours with Finance and all setup. Dante was super helpful and above and beyond. they helped me to finalize the Q5 in matter of 2 hours with Finance and all setup. Dante was super helpful and above and beyond. More

This is my first timeBuying experience with Fremont Audi and with Sang bae He had a great experience. He is very knowledgeable, communicative, and never pushed or made me feel pressured. I'd recommend him and with Sang bae He had a great experience. He is very knowledgeable, communicative, and never pushed or made me feel pressured. I'd recommend him to anyone else looking to purchase an Audi. Also contact Sang . He went above and beyond his regular duties to come on his day off to Audi Showroom to hand over the keys and explain the features and spent time with me till all my queries . Thank you Sang Bae . More

I purchased my first Audi with Dante and had a great experience. He is very knowledgeable, communicative, and never pushed or made me feel pressured. I'd recommend him to anyone else looking to purchase experience. He is very knowledgeable, communicative, and never pushed or made me feel pressured. I'd recommend him to anyone else looking to purchase an Audi. More

My review is for the service department at Audi in Fremont, CA. This place has really gone downhill and is a shame to the Fletcher Jones name. The reservation system at this place is a joke. I’ll s Fremont, CA. This place has really gone downhill and is a shame to the Fletcher Jones name. The reservation system at this place is a joke. I’ll save you some trouble: they don’t tell you this up front, but expect your car to take 4-7 days to be serviced. Also, every time I’ve been here, there is a serious shortage of loaner vehicles. So, expect to be without a car for a while. I should have read the other recent reviews here first because many other customers say the same thing. I called to schedule a brake flush and spark plug replacement and asked if it would be okay to drop the car off the night before so that I can pick the vehicle up after work the next day. The individual that scheduled the appointment recommended that I schedule an early morning appointment (7:30am) so that the car can be ready later in the day. I dropped my car off the evening before and was quoted $475 for the spark plug replacement and $298 for the brake fluid exchange ($773 total) by the advisor, Frank. At this premium I expect stellar service but Audi Fremont was a huge fail. I checked on the status of my car the next day around 2pm and was told by the advisor that my car was still in the queue and that it would take a few more days. At no point was I told I’d be without my vehicle for more than a day. Frank called and said that it would take about four days and that their typical backlog was seven days. This place clearly doesn’t know how to manage appointments to ensure clients are scheduled appropriately. Needless to say, I picked my car up the same day without it being serviced (inconveniencing a friend for a ride and hours in traffic). With all the competition in this industry, I have no doubt that I’ll find someplace else that offers better customer care, faster service, and savings. More

I am very happy for the treatment towards me and the effort to speak to me in my language and when English was spoken the patience shown. effort to speak to me in my language and when English was spoken the patience shown. More

Excellent service keep it up everyone are knowledgeable about their cars and very hepful especially Wayne who help and guide us all throughout about their cars and very hepful especially Wayne who help and guide us all throughout More

Service is impeccable at Audi Fremont. From initial sales contact to taking the keys, it was an excellent, fair and transparent experience. I drove an extra 30 miles to go to Audi Fremont From initial sales contact to taking the keys, it was an excellent, fair and transparent experience. I drove an extra 30 miles to go to Audi Fremont instead of an Audi dealership that was 5 miles away. Couldn't recommend them enough. More