Audi Fremont
Fremont, CA
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Top Notch Service Advisors & Techs! I've been to Audi Stevens Creek and Audi Fremont for my service needs, and Audi Fremont has bar FAR exceeded my expectations for service (expectations I've been to Audi Stevens Creek and Audi Fremont for my service needs, and Audi Fremont has bar FAR exceeded my expectations for service (expectations always based on previous experience). The service advisors have always been easy to work with, easy to get in touch with and respond to questions in a timely matter (unlike other service advisors at other dealers), and that is HUGE. Not only that, the service technicians have always ALWAYS taken care of my care very well, and let me know of any other problems they see. Aaron Johnson has worked on my car a few times, and he has always treated my car, and myself, with respect and care. OCD in the BEST of ways. Alex Lira was the service advisor that has helped me with my most recent service needs, and as always, honest, quick to let me know whats going on with my car with updates, and super easy to work with. Not to mentions, very personable, which makes it really easy for someone, like myself, to feel comfortable and at ease. Thank you Fremont Audi Service Staff for being AWESOME! I will keep coming back with my car! More
Alfred was excellent. Loaner was perfect. Everyone was friendly and professional. Car was done on time and clean. Service Manager followed up with me the next day (impressive). friendly and professional. Car was done on time and clean. Service Manager followed up with me the next day (impressive). More
Above & Beyond! I have been working with Alex Lira in service for about more than a year. I drive all the way from the Northbay to service my Audi TTS. Very easy to I have been working with Alex Lira in service for about more than a year. I drive all the way from the Northbay to service my Audi TTS. Very easy to make an appointment. Alex always providing me with a courtesy rental. Excellent service & thank you for taking care of my Audi. More
Exceptional service Alfred was very friendly and professional, had all the answers and great suggestions, and kept me posted with updates. I felt welcome and in good hand Alfred was very friendly and professional, had all the answers and great suggestions, and kept me posted with updates. I felt welcome and in good hands. The service was truly exceptional. More
Samantha is a nice person I highly recommend her to everyone! She always being patient to solve my problems. The service is good and also the price! everyone! She always being patient to solve my problems. The service is good and also the price! More
Samantha was great. Straight to the point and very flexible. She has been helpful even after I purchased the car. She was knowledgeable and very trustworthy. flexible. She has been helpful even after I purchased the car. She was knowledgeable and very trustworthy. More
Excellent Service I've been to other Audi dealerships and waited for service even though I had an appointment and was on time. It can be stressful to have to break up y I've been to other Audi dealerships and waited for service even though I had an appointment and was on time. It can be stressful to have to break up your day for car service and walking into a stressful environment doesn't make that better. Audi Fremont was the opposite of that! Super relaxed because I was provided individual service, no wait time, clean waiting area with coffee. Car service was completed in the estimated time and looked like new. Highly recommend. More
Treated Fairly From the moment I entered this new dealership, I had a good feeling about it. Alfred was very helpful and treated me professionally and fairly. I wi From the moment I entered this new dealership, I had a good feeling about it. Alfred was very helpful and treated me professionally and fairly. I will bring my Audi back in the future. More
In and Out for Brakes Followed Joe Nguyen to this dealership from Audi Oakland. I like having someone I trust watch over my Audi repairs. Price for just front brakes shoc Followed Joe Nguyen to this dealership from Audi Oakland. I like having someone I trust watch over my Audi repairs. Price for just front brakes shocking, though. More
A Go-To-Place for the service of my car I feel very well welcomed by Alex. He is also very professional, efficient, and dependable, for the service need that I was struggling with over a yea I feel very well welcomed by Alex. He is also very professional, efficient, and dependable, for the service need that I was struggling with over a year, and couldn't figure out. Now my car is back to like new. Very happy about my experience with Alex. More