Audi Fremont
Fremont, CA
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Alex Rostin was my representative and he was awesome. Alex was very attentive and thorough and caring about my purchase goals and my new car. Alex emailed, called, and texted me every step of the way kee Alex was very attentive and thorough and caring about my purchase goals and my new car. Alex emailed, called, and texted me every step of the way keeping me informed of when an allocation was available for me, to when i picked up the vehicle at the dealership. He kept me informed every step of the way and made sure my new RS6 was protected and fully taken care off. Alex is very knowledgeable about Audi and their cars and services and helped through the whole process... and continues to help with questions i have about my newly purchased vehicle. my audi buying experience was absolutely awesome, thanks for Alex Rostin. More
Very organized, clean with professional people. Front desk person AJ was very nice, efficient and knowledgeable in his work . They finished work on time and I was able to pick up my car the same day desk person AJ was very nice, efficient and knowledgeable in his work . They finished work on time and I was able to pick up my car the same day More
There are not enough superlatives to describe how great Dante , Samantha, and Omar treated me. I didn’t come in with any intention or expectation to buy a car then and there much less buy one in 2 hours fl Dante , Samantha, and Omar treated me. I didn’t come in with any intention or expectation to buy a car then and there much less buy one in 2 hours flat (trade in included)! In fact, this was my first stop before heading over to other dealerships 1. The facilities are clean and spacious 2. From reception to take home, I was greeted and respected 3. No pressure 4. Allowed me to haggle (that’s part of the fun, right?) 5. No exaggeration- I asked for a few things. I don’t recall ever hearing the word ‘no!’ 6. The speed at which the process took was phenomenal! More specifically, I spent most time with Dante. What an absolute gentleman! He made sure my son and I were comfortable throughout. You’re going to want to buy a car from this guy! I am currently figuring out a way to buy another Audi. Thank you, Audi of Fremont! More
Pleasure to work with Lawrence on our 2nd Audi. So happy with the choice we made. He made the process so comfortable and professionalism was top notch with the choice we made. He made the process so comfortable and professionalism was top notch More
First and foremost I would like to thank David from the service department thank you. I had an excellent experience with the service department. The people there are very nice and experienced. Also the man service department thank you. I had an excellent experience with the service department. The people there are very nice and experienced. Also the manager and the young lady who helped me with the loaner car while my car was being serviced. Definitely going back if ever my card needs service. More
Lawrence provided great service and was super helpful in showing me several options when I told him my preferences. He answered all my questions in great detail and took the time to help me get the car that showing me several options when I told him my preferences. He answered all my questions in great detail and took the time to help me get the car that was best suited for me. Thanks to Carl and Arnel as well for helping me with the pricing / finance side of the deal! Can’t thank these guys enough, will definitely be back! More
Alfred was very courteous and helpful when I took my car in for the first service since I purchased it. He processed the service order quickly and had me in a loaner car in 10 minutes. I got updates via tex in for the first service since I purchased it. He processed the service order quickly and had me in a loaner car in 10 minutes. I got updates via text and also a status report on the car once the service was done. More
An outstanding experience, from arrival through vehicle pick up after service completed. The service are was sparkling clean, neat, well lighted and very organized. Our service advisor, Frank Santos was pick up after service completed. The service are was sparkling clean, neat, well lighted and very organized. Our service advisor, Frank Santos was excellent.......friendly and professional. Could not think of even one small item to improve! More
Exceptional service from the time you drive up to pick up. Audi service reps are professional, prompt and reliable. I received an email with details of the service prior to pick up up. Audi service reps are professional, prompt and reliable. I received an email with details of the service prior to pick up More
Excellent service good customer service antonio vera was very helpful he answered all our questions was very polite and helpful will definitely come again for servicing very helpful he answered all our questions was very polite and helpful will definitely come again for servicing More